Problem with send my Scan

[Kamil340716412512]

Hello . I have problem with send a Scan in PDF . I try send by Messenger and i have info somethink like that. The file is too big , chosse file having less than 0MB . Usualy i send like that and i dont have any problem . I update all app and problem still the same 😕 

[Abambo]

Can you send by e-mail? Whatsapp?

[S. S]

Hi @Kamil340716412512,

Hope you are doing well. Thank you for writing in!

This looks more like an issue with Facebook Messenger and Apple's latest update of the iOS.

However, let me get this checked with the team for further information and circle back to you.

-Souvik

[S. S]

Hi @Kamil340716412512,

The team looked into this, and the issue is related to the access settings for Messenger.

You can have a look at the thread on Apple's forum for further steps on how to fix it: https://discussions.apple.com/thread/255325230?sortBy=best

Let us know if this helps.

-Souvik

[S. S]

@Kamil340716412512 Would you mind updating the application to the latest version and let us know if you are able to send files now?

-Souvik