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Refund money

New Here ,
Jan 02, 2023 Jan 02, 2023

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I have canceled my premium subscription within half an hour after purchase. Please let me know when will i get my refund.

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correct answers 1 Correct answer

Adobe Employee , Jan 20, 2023 Jan 20, 2023

Hello @Anshu27770069nk30 ,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage Subscriptions — Adobe Scan for iOS

...

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Adobe Employee ,
Jan 20, 2023 Jan 20, 2023

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Hello @Anshu27770069nk30 ,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage Subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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