Scan business card

[lawa72759731]

after scanning the “save contact“ function does not appear ? What to do

[Meenakshi Negi]

Hi Lawa,

Once you save it to PDF, open the PDF and check the options available at the bottom of the screen.

There will be a contact icon provided at the bottom as shown below in the screenshot.

If you still do not get the option, please let us know if the business card is printed in other language.

Share the screenshot of the business card.

Let us know if you need any help.

Regards,

Meenakshi

[VParkh]

Hi, Meenakshi

I have the same issue.

Business card is in English, pdf saved, but there's no button like "Save contact". Only "Fill and Sign"

[praveenp58200293]

I am currently having the same issue.  Previously, I had no problem scanning business cards and then saving them to my contacts.  I am running Adobe Scan (iOS) version 19.03.12.  I verified that I have the latest update. 

In the Recent folder when looking at cards, I only see Share, Open in Acrobat, and Fill & Sign.

After opening the card, at the bottom i only see the icons for share, rotate, and trash/delete.

Thanks for your support !

[Meenakshi Negi]

Hello,

As you are scanning the business cards, please confirm if the issue occurs with all the cards or with some particular cards.

Sometimes due to the different font used on the cards makes it unrecognizable as the business card.

Please try to scan other business card and let us know how it goes.

Could you please confirm if you are taking an image of the business card directly from Adobe Scan application or uploading the image from Photos on the device.

Let us know if you need any help

Regards,

Meenakshi

[praveenp58200293]

Dear Meenakshi,

I tried using the application again and it is working.  I may have used a bad background or a bad
angle when I used Adobe Scan last time.
Today, I was able to process 8 cards with no issues.

Thank you for following up.
You may close this discussion from my end.

[Meenakshi Negi]

Glad to know that you can now scan cards without any issue.

Let us know if you need any help.

Regards,

Meenakshi

[ty6rrl]

I've been having the same issue. I save as PDF and when I open it, the Contact Icon doesn't appear. All my business cards are in English.