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Switch email accounts

New Here ,
Nov 06, 2022 Nov 06, 2022

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Since I downloaded the Outlook app my Adobe scans only send from that email account, but I want to send them from my Gmail account since outlook is my work email. Is there any way to switch this without having to uninstall Outlook every time I want to email a scan/pdf?

Thank you! 

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Android , Manage scanned documents , Share scanned document

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correct answers 1 Correct answer

Adobe Employee , Nov 09, 2022 Nov 09, 2022

Hi @Chava26988260tcn7,

 

Hope you're doing well. Sorry for your experience.

 

The issue you're having trouble with here is that Outlook has been assigned as the default application to send emails.

 

Please try the below steps and let us know if they helped:

1) Go to Settings-> Applications

2) Scroll down to view for Outlook

3) Once there, select the option stating "Default"-> clear all defaults.

 

Once done, the next time you try to share an email, the application should give you a prompt for wh

...

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Adobe Employee ,
Nov 09, 2022 Nov 09, 2022

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Hi @Chava26988260tcn7,

 

Hope you're doing well. Sorry for your experience.

 

The issue you're having trouble with here is that Outlook has been assigned as the default application to send emails.

 

Please try the below steps and let us know if they helped:

1) Go to Settings-> Applications

2) Scroll down to view for Outlook

3) Once there, select the option stating "Default"-> clear all defaults.

 

Once done, the next time you try to share an email, the application should give you a prompt for what application you want to use to send an email.

 

Hope this helps.

 

-Souvik.

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