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Unable to modify scan

New Here ,
Oct 30, 2023 Oct 30, 2023

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Cannot modify a scanned document -but was able to yesterday. 
(Just spins and disappears like nothing happened) 

How am I supposed to use this for work? 

please fix.

TOPICS
Manage scanned documents

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correct answers 1 Correct answer

Adobe Employee , Nov 15, 2023 Nov 15, 2023

Hi @Bryce33263234yt9q,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind trying the below steps:

1. Go to Home-> Profile-> Sign out.

2. Restart the application;

3. Open Adobe Scan and sign in again and check.

 

Hope this helps.

 

-Souvik

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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Hi @Bryce33263234yt9q,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind trying the below steps:

1. Go to Home-> Profile-> Sign out.

2. Restart the application;

3. Open Adobe Scan and sign in again and check.

 

Hope this helps.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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