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Unable to share files

New Here ,
Oct 19, 2023 Oct 19, 2023

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After the last update, I can no longer share files. It locks up when loading file using Adobe Scan. Also when I access the file in Adobe the same thing happens. 

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Share scanned document

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Adobe Employee ,
Nov 07, 2023 Nov 07, 2023

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Hi @Michael330074283m2x,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Adobe Scan (go to Home-> Profile-> About Adobe Scan);

2. The OS [Android/iOS] and its version of your device;

3. The screen recording of the situation for better understanding.

 

Look forward to hearing from you.

 

-Souvik

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