Cannot access "Security Settings"

[Ross_Sharma]

We have two Adobe Sign accounts. One was created several years ago, the other one about six months ago.

When I'm logged into the old account, I am able to access "Security Settings":

However, when I'm logged into the newer account, a lot of these settings, including "Security Settings", are missing:

Ultimately we just want to IP-restrict our Adobe Sign account. Any help is appreciated. Thank you.

[MichaelKazlow]

What kind of Adobe Sign accounts? Personal, Business, and Enterprise accounts have different capabilities.

[SimonATS]

What Michael said, plus it may be a case of not being an admin in the new account. Only admins have access to such settings.

[Ross_Sharma]

It is a Team account. Do I need a Business account for these settings to appear?

[Meenakshi Negi · Accepted solution]

Hi Ross.Sharma,

The security settings option is available in the Team account.

It seems that you do not have the admin access to the account, that is the reason the options do not appear on your account.

Let us know if you have any questions.

Regards,

Meenakshi