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진
진원정90363614
Participant
June 14, 2021
질문

어도비 XD 재플린 내보내기 버튼 사라짐 및 플러그인 오류

  • June 14, 2021
  • 1 답변
  • 795 조회

XD버전 : 41.0.12.11

 

1)기존에 사용하고 있던 '파일-내보내기-export to zeplin ' 메뉴가 사라짐.

 

2)재플린 플러그인 사용 시도했을때 다음과 같은 에러메세지 출력.

 

 

같은 증상인분 있나요?

    이 주제는 답변이 닫혔습니다.

    1 답변

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    June 14, 2021

    Hi there,

     

    Sorry to hear about the trouble. Please try the suggestions shared here https://community.adobe.com/t5/adobe-xd/zeplin-export-won-t-show-in-adobe-xd/m-p/9675628#M5052 and let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    진
    진원정90363614작성자
    Participant
    June 15, 2021

    Hi Reshabh, i saw the article that you suggested, but that doees not work ono my PC.

     

    1) I'm using windows PC,

    2) I cannot know how to downgrade XD ver 35.

    3) except that, i tried reinstall Zeplin, XD, but doesn't work.

    4) I downgraded XD ver 40.1.22 (oldest version that i can see) and reinstall Zeplin plugin. it works, But my documents are made with XD lastest version. as result, I cannnot modify my document with this solution.

     

    Can you help?

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    June 30, 2021

    Hi 진원정90363614,

     

    We apologize for the delay in response. Are you still experiencing the issue with XD 41.1 version? If yes, please reach out to the Zeplin support team using this link: https://support.zeplin.io/en/

     

    Thanks,

    Harshika

     

     

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