86 Error in Adobe XD

[Haris Saleem]

Hello,

I have problems with my adobe xd files I get an error when trying to open them I get error 86 and I don't know how I can fix them since the new files that I am making are also being damaged with the same error. Can anyone please help?

[jane-e]

@Haris Saleem 

Hi

Since your question is about Adobe XD, I have moved this from the Using the Community forum where you posted.

~ Jane

[HARSHIKA_VERMA]

Hi @Haris Saleem,

We are sorry to hear you are having trouble opening the XD file. Would you mind telling us if they are cloud files or local files? Please ensure you're logged in with the right Adobe ID from which you have created the file.

When was the last time you were able to open the files?

We will try our best to investigate the issue.

Thanks,

Harshika

[Haris Saleem]

I have a local file of source. Yes, I opened the same Adobe ID.

[HARSHIKA_VERMA]

Thank you for sharing the XD file with me over a private message. I have requested some more info over a PM. Please check, and I will try my best to share the file with the team for investigation.

Thanks,

Harshika