Adobe XD 31.1.32.2 freezes in preview on Mac Big Sur 11.2.3 as well as previous OS

[Leanne5CE2]

I was hoping updating Big Sur would resolve this problem, but XD keeps freezing during previous on this version and the previous version of Mac. I've tried downgrading to previous versions of XD and I am having the same issue. Keeps pinwheeling and freezing my entire computer. Brand new MAC - less than 6 months old. It's making it virtually unusable.

[Leanne5CE2]

Adobe, I'm reading several pages of other people have the same issues. Lags all over this program. Please fix this.

[HARSHIKA_VERMA]

Hi there,

We are sorry for the delay in response and apologize for the inconvenience. Would you mind updating XD to 38.1 version and let us know if you are still experiencing the issue?

We will try our best to help.

Thanks,

Harshika

[defaultbv13m62aj8ce]

Hello, I just updated to the most recent version of XD today after having experienced the same issue, and it is still occurring. This is version 45.0.62.17 x 64