I have installed Adobe XD few minutes ago and when i try to open it, it just closes automatically, without any error or so.
Here are my PC specs:
Intel i5-8600 CPU @ 3.1GHz
8GB RAM DDR4 3000MHz HyperX
nVidia GeForce GTX 1050 Ti
SSD 256GB M.2 1800/1500mbs
I have Windows 10 Pro with latest update.
Please help, i need it for work...
I have XD on my old laptop and it is working fine.
I bought new PC few days ago and i installed it today and got this bug now...
Hopefully someone will help us so i can use it normally again.
Apologize for your experience, we will do our best to help.
For Windows, we have a solution documented here Adobe XD shows white screen after launch and crashes on Windows
Can you try the solution and let us know if it helped?
Thank you for taking time to share your solution with us, appreciate it.
It works for me. Thanks!
this solution is not working for me. Can you please suggest to me any other solution?
Sorry I dont understand your solution. Could you please share steps. Right click on it in windows 10?
Sorry to hear about the trouble. Could you please confirm if you have already tried the suggestions shared here https://helpx.adobe.com/xd/kb/xd-crashes-when-launched-on-Windows.html?
If not, please try that and let us know if this helps or if you need any further assistance.
Thank you! I uninstalled and reinstalled the software every time I needed to use it. This simple solution worked for me. 🙂