• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
7

Adobe XD saving options are changed after XD 29.

Community Beginner ,
May 20, 2020 May 20, 2020

Copy link to clipboard

Copied

I did the last update of Adobe XD, version: 29.0.32.13

So these last update it changed the way you save your file, for some reason it saved it in the cloud, which I don't want to, since I want to save the file in a specific folder, because is for work, so first I had to try to find where the file was saved, when I found out a lot of unused files where there, and when I finally manage to save it where I wanted, the file was corrupted, so when opening gave me an error, so manage to retrive the last open file and finally to save it where I wanted it. The thing is I am working and I don't have time for this unacessary changes, you are supposed to be an UX tool which should be user friendly, making this changes are a bit reduntant and cause disruption while working. I never commented in any Adobe software, but this is my second feedback. Please think before making big changes on the way that the software is used. Appreciated. 

 

<The Title was renamed by moderator>

TOPICS
Design , Product performance

Views

17.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 20, 2020 May 20, 2020

Hi Claudia,

 

I understand your concern and thanks for sharing your feedback. The team is working on it and you will definitely see the improvements in the UI in future releases of XD. I will make sure to share your feedback with the team.

 

For now, in order to save the file as a local document, the options are available here for windows and mac operating system.

 

image (4).pngScreen Shot 2020-05-29 at 11.17.09 AM.png

 

  • When you Save as a local document it will open the diaglog box where you can select the folder in which you want to save the fi
...

Votes

Translate

Translate
Explorer ,
Nov 21, 2021 Nov 21, 2021

Copy link to clipboard

Copied

That last bit isn't true. Even if I'm working from a local document, if I press ctrl s to save, it still sometimes (not all the time, you have to guess, it's like a fun game) decides to save to the cloud.

 

something is clearly broken.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 02, 2020 Jun 02, 2020

Copy link to clipboard

Copied

Why is the 'save as' saving by default to the cloud?
First, If I'm working from a desktop file, it shouldn't change the way I want to work.
Second, if it changes, it should give me the opportunity to choose and change it.

 

Besides all of this, my company doesn't want us to have stuff in the cloud. This is making me close the doc. go to finder, copy the doc and change its name. _nightmare_

 

This only happened since the last update and it's annoying me.

 

{Renamed By MOD}

 
 
 
 
 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 02, 2020 Jun 02, 2020

Copy link to clipboard

Copied

Hi Ana,

 

Thanks for reaching out. After the recent update, a new shortcut has been mapped for saving the file locally for the first time and that is   ⌥⇧⌘S for macOS and   Shift + Ctrl + Alt + S for Windows Operating System. So if you are saving the file for the first time, you can save using the shortcut mentioned above. In order to save the changes you can for sure use CTRL+ S and CMND +S and it will not change the location of the saved file.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 02, 2020 Jun 02, 2020

Copy link to clipboard

Copied

Thank you for clarifying.
It helps. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 18, 2020 Jun 18, 2020

Copy link to clipboard

Copied

It was bad enough that the Save-As feature completely ignored my last used directory and forced me to jump through hoops, but now the short-cut ive been useing for TWO DECADES has been re-assigned to your next marketing pitch. No, i do NOT want to use your cloud features. This does not fit our model. We are not, will not, be interested. But now i have to hit FOUR KEYS in order to save. really?! You are flat-out harrassing your long time users for the possibility of a few dollars in the future when you jack up cloud prices. Now i have a double obstacle for saving my documents. First - if i'm working quickly they no longer open in the appropriate folders so i'm likely to save them accidentally in the wrong place and have to spend two hours hunting them down. And now it might not even be on my machine! YAY! Is there any team at all at Adobe assigned to actual user experience, or do you just make the products but not eat the dog food. Add to that making every new icon in the same typical workflow the same color. The exact opposite of what is useful to a user, but makes sense again.. from marketing. As a long time user, I feel that existing customers are being pushed out of adobe to make room for fresh meat willing to adopt any bad-practice cash cow adobe throws at them because they don't know any better.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 18, 2020 Jun 18, 2020

Copy link to clipboard

Copied

Hi there,

 

We understand that it could be frustrating for you. We have a similar discussion happening here: https://community.adobe.com/t5/adobe-xd/adobe-xd-saving-options-are-changed-after-xd-29/td-p/1114628...

 

We would like you join the discussion.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 18, 2020 Jun 18, 2020

Copy link to clipboard

Copied

Am not a fan of the change to the save options. Save As Cloud Document should be the four key choice. I understand Adobe's vision, but company policy says no third party clouds. So this just mean more work for my fingers. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2020 Jun 20, 2020

Copy link to clipboard

Copied

I was directed to this thread by having a similar reaction on Twitter. This was after randomly not being able to find new files I created, only to realize my clients work (which they don't want in the "cloud") were indeed "in the cloud."

 

It's very clear from the XD folks who responded on social that this isn't an "issue" that's up for debate. It's more of a "your user experience is 100% OUR opinion, working as intended, fix your muscle memory" attitude which seems to be a running theme with XD.

 

The problem is, my basis of argument for many of the general features XD arbitrarily omits or decides to reinvent, come from already WELL DONE things that are standard for Adobe applications. I don't have an issue with XD being built from the ground up. I also greatly respect the innovation. What bothers me is the notion that basic existing conventions don't exist.

 

How could an Adobe application opinionate to an end user where a NEW file gets saved upon CTRL/CMD+S? Why would a CHOICE not be an out of the box feature? Why does the XD team make pretend their VERY successful and popular siblings Photoshop, Illustrator, and Indesign aren't sitting RIGHT there? Is it rebellion against dad and the family business? 🤣

 

Whatever the reason, stuff like this is why I get hyper frustrated with XD. Pardon the ranting.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 24, 2020 Jun 24, 2020

Copy link to clipboard

Copied

The new feature of saving to Creative Cloud by default is bad UI and terribly annoying!
I don't want to save my XD documents to Creative cloud as a default!
I can't stress this enough. It is slow and buggy.
To have the standard save shortcut routed to saving to Creative Cloud(online) is wrong. The default Save feature should only ever save to your local machine (unless specifically set to do otherwise by the user).

I've been using XD from the beginning and regard it as one of Adobe's best applications for simplicity of purpose and stability. BUT. When I first found that the new version was doing this I was like WHAAAAT! This is quite a blunder...PLEASE PLEASE correct it. My suggestion would be to put it as the secondary option NOT THE DEFAULT. See image attached.
ProblemAndSolution.png

Kind regards
Hamish

Designer/UI specialist.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 24, 2020 Jun 24, 2020

Copy link to clipboard

Copied

Hi Hamish,

 

I understand your frustration. I have seen customers giving feedback on the new UI of the saving dialog box in XD. The team is definitely working on it. We have shared all the feedbacks with the team and I will definitely pass on your feedback to the team to make improvements in future.

 

We really appreciate your patience.

 

I am also merging this post with the main post which has all the feedbacks for tracking purpose.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 24, 2020 Jun 24, 2020

Copy link to clipboard

Copied

I like what the Illustrator team did around this issue. They display a dialog that let's you set the save 'system' (local or cloud).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 25, 2020 Jun 25, 2020

Copy link to clipboard

Copied

maybe i'm missing something, but after the update, every time i save locally i must generate a new link???

superpain if you are updating live with yr client, and i dont see the point why i should save my works on the cloud if i dont need to.

i dont think this is the way to force clients to use new services you dont need.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 25, 2020 Jun 25, 2020

Copy link to clipboard

Copied

Hi there,

 

Thanks for reaching out. In XD 29 update, a new shortcut has been mapped for saving the file locally for the first time and that is   ⌥⇧⌘S for macOS and   Shift + Ctrl + Alt + S for Windows Operating System. So if you are saving the file for the first time, you can save using the shortcut mentioned above. In order to save the changes you can for sure use CTRL+ S and CMND +S and it will not change the location of the saved file and thus it will not ask you to create a new link instead you will be able to update the link.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 28, 2020 Jul 28, 2020

Copy link to clipboard

Copied

I totaly agree with Claudia and on top of it I don't have "Save localy" option. Stop pushing the cloud down our throuats or we'll push you away.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 07, 2020 Aug 07, 2020

Copy link to clipboard

Copied

This is driving me insane. It's only giving me the option to save it in the cloud. There must be something I'm not seeing. Would appreciate it if someone could help me out. Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 07, 2020 Aug 07, 2020

Copy link to clipboard

Copied

Hi There,

Sorry for your trouble.

Instead of trying save or save as option under file menu, please try save as local document option. It will save your file at your Desktop or SSD.

Hope it will help.

 

Thanks,

Vertika Gupta

Adobe XD

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 08, 2020 Aug 08, 2020

Copy link to clipboard

Copied

As of XD 29, you can now save to local documents directly without hitting the same selector by using the key command Shift+Opt+Cmd+S (Mac) or Shift+Alt+Ctrl+S (Win).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 14, 2020 Aug 14, 2020

Copy link to clipboard

Copied

Hi Phillamx,

 

Thankyou for reaching out. In additon to what Vertika and Italo has suggested. I have also merged the post with the one where we had a similar discussion happened in past. I would suggest checking the correct answer to this post for more clarification.

 

Hope it helps.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 04, 2020 Jun 04, 2020

Copy link to clipboard

Copied

Hi, I just updated adobe xd and I can't recall if users could open local files directly once you open adobe xd ''launcher'' ( not sure what's it called) 

 

but I feel like there used to be open from your computer option or is that just my imagination? haha... can anyone verify for me? 

julsQ_0-1591327654503.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 04, 2020 Jun 04, 2020

Copy link to clipboard

Copied

Hi JulsQ,

Thank you for writing to us, Yes there are few changes got done on welcome screen and more to come, Like my computer and few more.

My computer was in old build only.

Stay tune for more upcoming features.

 

Thank you,

Vertika Gupta

Adobe XD

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 07, 2020 Sep 07, 2020

Copy link to clipboard

Copied

This is really bad for the user experience. I just can't find the shortcut to open a local file. This is the basic right? My file is not listed since he is not in the cloud or recent files. Additionally, there is no toolbar. Really really bad. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 07, 2020 Sep 07, 2020

Copy link to clipboard

Copied

As a workaround I stopped saving adobe xd files locally and always kept design files in cloud. I hope that helps! It did save me right now since my computer just broke down and really glad I can easily access my files anywhere.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 07, 2020 Sep 07, 2020

Copy link to clipboard

Copied

Yes, but I had a bad experience already saving my files to the cloud. Also, it is not always that you have a good internet (and some project files are huge). I lost files a few times saving to the cloud (be advised) and I don't trust in Adobe's cloud. Anyway, giving the user the option (to choose) is very important (regardless of money). I think this is where Adobe will lose the customer to competitors like Affinity, Figma, and others.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 08, 2020 Sep 08, 2020

Copy link to clipboard

Copied

Hi All,

 

We are sorry for the bad experience. As Vertika said, team is working on this. I would suggest submitting your feedback here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/40600444-open-loca... and upvote the request to add your voice.

 

Hope it helps.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 10, 2020 Sep 10, 2020

Copy link to clipboard

Copied

Earlier, there was an option to save files either to Cloud or the local system. But now, I cannot find that option. Using version 32.2.22 

 

I want to save my files to local system as I'm frequently traveling and accessibility to the internet is sometimes an issue.

Screen Shot 2020-09-10 at 7.01.25 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines