Adobe XD says fonts are missing when they’re not, showing an orange exclamation mark icon (screenshot 1 below).
Also when I left click/control click on it, the contextual menu fails to provide a "replace font" option (screenshot 2)?
Even though the adobe helpx page says there should be a menu item called "replace fonts" there.
Thankfully so far this seems like a cosmetic annoyance more than anything that’s interefering with my work.
But it’s still super annoying.
Anyone else getting this, and is there a fix?
1. Orange circle icon with exclamstion mark, indicating missing font (shows up even though font is there).
2. No menu item to "replace fonts" exist? Eveen though Adobe Help Desk page says it should?
3. Meanwhile the font is there and seems to be working just fine.
Thank you for reaching out and sorry for the trouble. It looks like you're experiencing the similar issue mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/replace-fonts-window-disappears-replacing-fonts-....
If yes, then this is a known issue and the team is working on it. You will definitely see improvements in the future releases of XD.
Let me know if your issue is different.
I will try my best to help.
No, my issue is a little different, because I'm not getting any "Replace font" menu item showing at all.
Should the "Replace font" menu item always show?
Or does the "Replace font" menu item not show when there are no actual fonts that need to be replaced?
In my case XD is just showing me that a font is missing, when it's not missing and I can use it just fine, that's the problem.
XD is showing me that something's wrong when it's not.
I am having the excact same problem and the update (XD47) didn't help.. any suggestions?
We are sorry for the trouble. Would you mind telling us if it's happening on a specific document? Please share the screenshot of your About XD info page from Help menu.
Have you tried signing out of XD and Creative Cloud desktop, restart the machine, and then launch XD from Creative Cloud desktop app?
We will try our best to help.
Thanks for trying the steps suggested. Could you please also confirm if these fonts are visible in any other Adobe products like Illustrator, InDesign, Photoshop? Please also share the location where all the fonts are installed in your machine.
We will try our best to help.
Thanks for the confirmation, ortala38508568. We would request you to please try enabling the windows cache services.
Let us know if that helps.
Sorry to hear that. I hope you're doing well now.
Thank you for sharing the logs, ortala38508568. I am unable to download the XD file and full crash dump at my end. Please save the XD file in your machine and upload them to a shared location such as CC or Dropbox/ WeTransfer and share the URL with me over a private message.
Note: Please share the link to the community post over a PM for reference.
Not sure if this will help anyone else, but after having the same issue, but also having issues with the "Publish as Library" button disabled, I followed the accepted answer on this issue and it fixed the font issue for me too: