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Adobe XD won't open on Windows 10

Community Beginner ,
Jun 03, 2019 Jun 03, 2019

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XD (version 19.2.22) will no longer open on my Windows 10 PC. When I click Open I get a white window that says Adobe XD in the upper left corner for about 30 seconds and then the window closes. I tried installing version 19.1.22 and that didn't work either. I have upgraded back to 19.2.22 and it is still not working.

I had to quickly code the pages by hand in Dreamweaver while XD is down. Please help. I need to finish working on some files for a deadline.

Windows 10 Enterprise 64-bit

Adobe for Teams account

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Adobe Employee ,
May 26, 2023 May 26, 2023

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Hi @ZJ Goo ,

 

Sorry to hear about the trouble. Did signing out & signing in helped? If not, please try the suggestions shared here and let us know if this helps or if you need further assistance.

 

Thanks

Rishabh

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New Here ,
Mar 04, 2024 Mar 04, 2024

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Recently this has been happening a lot for me with XD.  If I turn wifi off it opens with out any issues. Then just turn wifi back on and carry on like normal. Hope this helps you guys.

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Adobe Employee ,
Mar 05, 2024 Mar 05, 2024

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Hi,

 

Thank you for reaching out and sharing the solution that worked for you. If anyone else is experiencing this issue, please try the suggestions shared here and let us know if this helps or if you need further assistance.

Thanks
Rishabh

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