An issue with an interactive prototype on Behance

[elvina248]

Hello.

I have an issue with embeded code from Adobe XD on Behance. 
When I insert the embeded code for my interactive prototype its size fits perfectcly with my project.

However, when I save my project and publish it, and click to launch the interactive prototype, the prototype opens in the new window and is cropped so that I'm compelled to scroll down to see the rest of it. 

This is how it looks. This is only half of what should be on the screen. 

Looking forward to receiving your reply.

[Peru Bob]

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the XD forum so that proper help can be offered.

[HARSHIKA_VERMA]

Hi there,

Sorry for the delay in response. If I heard you right it looks like you are having the similar issue as mentioned here: https://community.adobe.com/t5/adobe-xd/how-to-launch-or-embed-an-interactive-prototype-of-xd-on-beh... Please go through the link and let me know if that helps.

Thanks,

Harshika

[elvina248]

Hello.

Thank you for your response. Unfortunately, this previous discussion does not contain anything related to my problem. 

I don't have problems with embedding a code. It's an issue with displaying a prototype after launching it, in particular, it is showing only half of the screen (mobile) that supposed to be shown in full.

[audmartini]

I'm also experiencing this problem. When I originally posted the project it was showing in the original resolution, but now it is a quarter of the original size. 

Have you found a solution to this problem?

[HARSHIKA_VERMA · Accepted solution]

Hi @audmartini,

Thank you for reaching out, and sorry for the trouble. Would you mind creating a new project and hosting it to Behance?

If that doesn't help, please submit a request here: https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164.

Hope it helps.

Thanks,

Harshika 

[Sneha27490274pf7c]

Hi, I have a similar issue.

My embed prototype fits fine on a desktop but on a mobile only a quater is visible & requires me to scroll down to view the rest. Also I dont see the mockup device in my prototype when viewed on mobile but works perect on desktop.

Any idea how to fix this?