Copy link to clipboard
Copied
Adobe Version: 32.0.22.11
Mac Version: 10.15.6
My adobe XD keeps showing Application not responding while I was editing.
Initially, I thought it was because I was working on the cloud so I tried to download my working file in the local version but it keeps showing Application not responding after a while and I had to force quit the programme. It's really frustrating to work on XD especially when my changes do not get saved at all.
Please advise. Thank you in advance.
Copy link to clipboard
Copied
Hi there,
Sorry to hear about the trouble. Could you please confirm if it's happening while working on a specific file or multiple files? If it's happening on a specific file, will it be possible for you to share the file with us? If it's happening on multiple files, please try uninstalling the application using the Adobe Cleaner Tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Once the app has been uninstalled, please re-install and let us know how it goes.
Regards
Rishabh
Copy link to clipboard
Copied
HI,
I have the same problem and I had a lot of work inside. If I update it now, is there chance that I will lose my work? i connect to cloud but it hasn't synced my works