Assets panel non-functionning after connecting library (Nov. update)

[fmun]

Hi, 

I synced a document with an online assets library (new functionality this month), and after a while the assets panel became empty... (see screenshot below). I was already struggling to update components, had to update them individually sometimes. 

I already tried to duplicate my document, but the same thing happens. 

Thanks

[Rishabh_Tiwari]

Hi there,

Sorry to hear about the trouble. Could you please try the steps below:

1. Sign out of XD and CC Desktop app.
2. Close CoreSync and all Adobe related processes from the Task Manager/Activity Monitor.
3. Sign back in on the CC Desktop app and launch XD from there and check if it works.

If it still doesn't work, please try re-installing the application and let us know if it helps or if you need any further assistance.

Regards

Rishabh

[fmun · Accepted solution]

Hi, 

It did not help but it seems like the latest update fixed the issue. 

Thanks,