Cannot create a link or manage links. Error 1

[Kevin nolan]

Help Adobe!! After this mornings xd update, I have been unable to create a link or to manage my links!

{Renamed By MOD}

[JULIAN5EC3]

HI, 

All of my published links are not working. 

when trying to refresh an re-publish the links, i've gotten the error message "Error -1"

ive already tried the fixes I found in the forum and nothing works!! 

[jacquelinem32886649]

It's not working for me either. 😞 

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is already working on a fix. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11...

Regards

Rishabh

[camiloarmando]

I am having the same issue:

• Latest XD update 34.3.12.1
• MacOS Catalina 10.15.7
• Can't update shared links
• Can't create new shared links
• Can't view shared links (Safari, Chrome)

[jacquelinem32886649]

It's not working for me either. I would suggest everyone to export their prototype as a PDF if you need to show your clients or coworkers and explain there's an outage on Adobe's part. 
I really do hope this issue is resolved soon. 

[Johntremendol]

Same issue for me as well... Not fun, especially when this happens before an important presentation. I hope this can be resolved soon. 

[wendymill2]

Something's wrong with this latest version of XD - links that I've already shared are now not working. These are the errors we're getting. I can't report the error because it's a closed forum?

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is already working on a fix. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11...

Regards

Rishabh

[종익나29045549]

I have already signed out Creative Cloud and close Coresync and re-signin, but it doesn't work.

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is already working on a fix. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11...

Regards

Rishabh

[Szilvia5EBE]

Hi, I have been trying to share prototypes, but I keep recieving error messages. 😞 

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is already working on a fix. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11...

Regards

Rishabh

[Kyle Krukar]

Major issues. Can't open shared prototype links in browser. I'm also unable to open one of my cloud XD documents. Not good!

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is already working on a fix. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11...

Regards

Rishabh

[mikeyc1030]

Hi, got an issue creating a public link in Adobe XD, using the most simple "one artboard" test document with the word "Test" in the center produces the following error: 

"Somethig went wrong Error -1"

I can't find Error -1 in the troubleshooting guide.

I am running the latest version of XD 34.3.12 on windows 10.

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is already working on a fix. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11...

Regards

Rishabh

[mikeyc1030]

Thanks, working fine now.

[Héloise5F89]

Bonjour,

Je rencontre un problème, depuis cette après-midi, d'accès à mes prototypes.

Nous obtenons le message d'erreur suivant : " Une erreur s’est produite. Vous pouvez réessayer d’accéder au lien. Si l’erreur persiste, signalez-la."

Version Adobe XD : 34.3.12.1, Synchronisation de Creative Cloud 4.3.61.1

Je rencontre le même problème sur tous mes prototypes.

Erreur :

Merci d'avance,
Héloïse

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is already working on a fix. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11...

Regards

Rishabh

[florind91112295]

Same problem here
Adobe XD version 34.3.12
Windows 10 1809 x64
Same error for every file.

[HARSHIKA_VERMA]

Hi All,

Few Services seems to be working fine. Could you please try publishn the links again and confirm if it is working fine?

Thanks,

Harshika

[Agnieszka5C52]

Hi,

Working back fine for me. Thank you so much for quick help.

Regards,

Agnieszka Rajca

<Personal Info Removed by moderator>

[HARSHIKA_VERMA]

Thanks for the confirmation and really appreciate your patience. Please feel free to give us a shout if you need any assistance in future.

We would be happy to help.

Thanks,

Harshika

[danielj74232674]

Hi,

I'm working with Aodbe Xd for a professional project and when I try to share via link, it does not generate one, saying "error -1".

It's a bit urgent since I need to send this over to my client.

Can anybody help me?

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is already working on a fix. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11...

Regards

Rishabh