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When I pick up the color with a dropper, I pick up a little lighter color. Since there is no detailed setting like Photoshop, what should I do in this case?
Now try uninstalling and then installing XD app.
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This post was written in Japanese. However, although many answers are received, there are no answers in Japanese.
This thread may be more useful globally than Japanese. and moved it from the Japanese community to the global community.
I'm also having this problem. Color picker doesn't show dark colors. I can however pick any dark color except the picker shows them as white.
Latest windows updates installed, latest adobe XD, latest graphics card drivers.
I also set both of my LG gaming monitors to sRGB.
WIndows 10 Pro v 2004. OS build 19041.508
XD v 33.0.12 - not working
PS v 21.2.3 - working
AI v 24.3 - working
This however does not occur in Photoshop or Illustrator
Any other tips?
Sorry for the delay in response. Would you mind updating XD to 33.1 version and let us know if that helps?
We will try our best to help.
I have updated to v 33.1.12. but I am still having the issue.
I also updated graphics drivers, geforce game ready driver v 456.655 (released in 09/28/2020)
This is only happening in Windows and in Adobe XD. Photoshop and Illustrator work just fine.
Tried uninstalling and reinstalling the app.
tried restarting the windows with only one monitor attached. still no luck
As for the monitors, I also updated their firmware to the latest.
I use 2 LG monitors, one LG 27GL850(2560x1440) and one LG MP59G (1920x1080)
Thanks for confirmation and checking the drivers. Could you please try quitting all Adobe process running in task manager, sign out of XD and Creative Cloud, restart the machine and then sign back in?
If that doesn't help, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html for further assistance.
We would be happy to help.
Were you able to fix the issue? I have the same problem.
I have been facing same issue since I have updated Windows.
OS build 19041.685
バージョン：10 Home 64ビット（10.0,ビルド 19042)
DVIDIA Quadro K620
Guys, do you know how to fix this color palette?? there is no black in my palette...
Sorry to hear about the trouble. Could you please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/color-picker-picker-not-showing-dark-colors-in-xd-on-windows...
Let us know if this helps or if you need any further assistance.
I just tried Adobe XD for the first time and immediately ran into this. I don't have time to debug software... I am uninstalling XD and switching to Figma or Sketch. I will checkm back in on XD again in a few years. Disappointing.
solved? not for me, but why should adobe care if its really solved?...