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Color picker picks up the light color in Adobe XD.

Explorer ,
Nov 11, 2019 Nov 11, 2019

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iOS:バージョン10.15.1

AdobeXD:バージョン 24.1.22

 

スポイトで色を拾うと少し薄い色を拾っています。

Photoshopのように細かい設定がないので、この場合はどうすればよいのでしょうか。

これから、アンインストールしてからインストールを試してみます。

 

Translate by mod.
When I pick up the color with a dropper, I pick up a little lighter color. Since there is no detailed setting like Photoshop, what should I do in this case?
Now try uninstalling and then installing XD app.

 

スクリーンショット 2019-11-11 18.35.06.png

 

<The title was renamed by moderator>

 

Moderator notes
This post was written in Japanese. However, although many answers are received, there are no answers in Japanese.
This thread may be more useful globally than Japanese. and moved it from the Japanese community to the global community.

 

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correct answers 2 Correct answers

Adobe Employee , Nov 11, 2019 Nov 11, 2019
Hi there, We are sorry to hear you are facing trouble picking up color with the color picker which in turns picks up the light color. We would request you to please try launching your window from your native display. If that doesn’t work, you may try switching your monitor in your Display settings to sRGB. Let us know if that helps. Thanks, Harshika

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Explorer , Nov 11, 2019 Nov 11, 2019
【解決済み】 返事が早くてとても助かります。 アップルの「設定」→「ディスプレイ設定」→「各モニターのカラーをsRGB」に変更することで解決しました。スポイトの色がモニターに起因することを初めて知りました。 ただ、今までこのバグが起きていなかったので、アップデートで改善されることを待っています。ありがとう。 ありがとうございました。

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Adobe Employee ,
Sep 29, 2020 Sep 29, 2020

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Thanks for confirmation and checking the drivers. Could you please try quitting all Adobe process running in task manager, sign out of XD and Creative Cloud, restart the machine and then sign back in?

 

If that doesn't help, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html for further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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Were you able to fix the issue? I have the same problem.

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New Here ,
Dec 23, 2020 Dec 23, 2020

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私も同じ問題に遭遇しています。

ウィンドウズアップデートを実施したことが原因のように思えます。

 

I have been facing same issue since I have updated Windows.

 

Windows10 Home

OS build 19041.685

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New Here ,
Feb 07, 2021 Feb 07, 2021

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私もまったく同じ問題でしたが、グラフックドライバーの再インストールで解消しました。

使用している環境は以下です。

 

XD
バージョン:36.2.32.5

Windows
バージョン:10 Home 64ビット(10.0,ビルド 19042)

DVIDIA Quadro K620
バージョン:23.21.13.8816

 

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Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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New Here ,
Mar 31, 2021 Mar 31, 2021

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Annotation 2021-03-31 143352.pngGuys, do you know how to fix this color palette?? there is no black in my palette...

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Adobe Employee ,
Apr 01, 2021 Apr 01, 2021

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Hi Peter,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/color-picker-picker-not-showing-dark-colors-in-xd-on-windows...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Apr 27, 2021 Apr 27, 2021

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I just tried Adobe XD for the first time and immediately ran into this. I don't have time to debug software... I am uninstalling XD and switching to Figma or Sketch. I will checkm back in on XD again in a few years. Disappointing.

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Explorer ,
Aug 13, 2021 Aug 13, 2021

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LATEST

solved? not for me, but why should adobe care if its really solved?...

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