Color picker picks up the light color in Adobe XD.

[yzrh_mine]

iOS：バージョン10.15.1

AdobeXD：バージョン　24.1.22

スポイトで色を拾うと少し薄い色を拾っています。

Photoshopのように細かい設定がないので、この場合はどうすればよいのでしょうか。

これから、アンインストールしてからインストールを試してみます。

Translate by mod.
When I pick up the color with a dropper, I pick up a little lighter color. Since there is no detailed setting like Photoshop, what should I do in this case?
Now try uninstalling and then installing XD app.

<The title was renamed by moderator>

Moderator notes
This post was written in Japanese. However, although many answers are received, there are no answers in Japanese.
This thread may be more useful globally than Japanese. and moved it from the Japanese community to the global community.

[HARSHIKA_VERMA]

Hi David,

Thank you for reaching out!

Sorry to hear you're experiencing issue with color picker not showing dark colors in XD. We would suggest try switching your monitor in your Display settings to sRGB.

Let us know if that helps.

Thanks,

Harshika

[alexandrug40071349]

I'm also having this problem. Color picker doesn't show dark colors. I can however pick any dark color except the picker shows them as white.

Latest windows updates installed, latest adobe XD, latest graphics card drivers.

I also set both of my LG gaming monitors to sRGB.

WIndows 10 Pro v 2004. OS build 19041.508

XD v 33.0.12 - not working

PS v 21.2.3 - working

AI v 24.3 - working

This however does not occur in Photoshop or Illustrator

Any other tips?

[HARSHIKA_VERMA]

Hi there,

Sorry for the delay in response. Would you mind updating XD to 33.1 version and let us know if that helps?

We will try our best to help.

Thanks,

Harshika

[alexandrug40071349]

I have updated to v 33.1.12. but I am still having the issue.

I also updated graphics drivers, geforce game ready driver v 456.655 (released in 09/28/2020)

This is only happening in Windows and in Adobe XD. Photoshop and Illustrator work just fine.

Tried uninstalling and reinstalling the app.

tried restarting the windows with only one monitor attached. still no luck

As for the monitors, I also updated their firmware to the latest.

I use 2 LG monitors, one LG 27GL850(2560x1440) and one LG MP59G (1920x1080)

Thanks,

Alex

[HARSHIKA_VERMA]

Thanks for confirmation and checking the drivers. Could you please try quitting all Adobe process running in task manager, sign out of XD and Creative Cloud, restart the machine and then sign back in?

If that doesn't help, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html for further assistance.

We would be happy to help.

Thanks,

Harshika

[michielsd4211367]

Were you able to fix the issue? I have the same problem.

[shotanet]

私も同じ問題に遭遇しています。

ウィンドウズアップデートを実施したことが原因のように思えます。

I have been facing same issue since I have updated Windows.

Windows10 Home

OS build 19041.685

[nonko14]

私もまったく同じ問題でしたが、グラフックドライバーの再インストールで解消しました。

使用している環境は以下です。

XD
バージョン：36.2.32.5

Windows
バージョン：10 Home 64ビット（10.0,ビルド 19042)

DVIDIA Quadro K620
バージョン：23.21.13.8816

[Uplynxed]

Have you tried my solution a little bit further up in this thread?

https://community.adobe.com/t5/adobe-xd/color-picker-picks-up-the-light-color-in-adobe-xd/m-p/117790...

[petert40301092]

Guys, do you know how to fix this color palette?? there is no black in my palette...

[Rishabh_Tiwari]

Hi Peter,

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/color-picker-picker-not-showing-dark-colors-in-xd-on-windows...

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

[Casper Voogt]

I just tried Adobe XD for the first time and immediately ran into this. I don't have time to debug software... I am uninstalling XD and switching to Figma or Sketch. I will checkm back in on XD again in a few years. Disappointing.

[grafikundso]

solved? not for me, but why should adobe care if its really solved?...

[saucyrooster]

Has there been any forward progress on this issue? It's been long enough to employ a fix for this hasn't it?

• Adobe XD 56.12.0.6

• MacBook Pro Built-in Liquid Retina XDR Display

• LG UltraGear 34GP83A

There are no matching sRGB profiles and frankly I don't think I need to fuss with them for the software to work appropriately. The Adobe Illustrator eyedropper works in any situation as expected and without having to make display profile changes. Is there any reason this function can't be adopted with XD?