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7

Connect to internet to browse plugins in XD.

New Here ,
Dec 03, 2019 Dec 03, 2019

Herhangi bir eklenti yüklemeye çalıştığımda bu uyarı penceresini görüyorum. Bu sorunu nasıl çözebilirim?

Windows 10

Ekran Alıntısı.PNGexpand image

 

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correct answers 1 Correct answer

New Here , Mar 23, 2020 Mar 23, 2020

All you need to open your adobe xd there you see a button called HELP opent it . the you see sign in so sign in to adobe cloud then close your xd and shutdown your system and Reopen adobe xd and click on plugin button then it will run easily thanks me later   

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Adobe Employee ,
Dec 03, 2019 Dec 03, 2019

Hi p42s,

 

Thank you for reaching out to us. To install any plugin/add-ons to use in XD, user must be connected to internet. However, you can manage your previously installed plugins offline. Request you to try installing desired plugins after connecting to internet. Let us know if you still face this issue.

 

Hope this helps.

 

 

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New Here ,
Dec 04, 2019 Dec 04, 2019

Merhaba,

İnternet bağlantım var zaten.

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Adobe Employee ,
Dec 04, 2019 Dec 04, 2019

Hi there,

 

We are sorry to hear you are facing trouble accessing plugins in Adobe XD. In addition to what Shwetha has suggested, we would like to know a few more details like-

 

  • Are you working on an enterprise enviornment?
  • What is the OS & XD version of your machine? 
  • How you are connected to the internet through wire or WiFi?

 

Please try the solution mentioned in this article: https://helpx.adobe.com/in/xd/kb/issues-installing-xd-plugins.html

 and let us know if that helps.

 

Thanks,

Harshika

 

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New Here ,
Mar 10, 2020 Mar 10, 2020

how i connect it with internet ? while my laptop is already connected with wifi. tell me the exact solutions how can i install plugins?

i face the same issue that you are showing in above picture.

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New Here ,
Mar 16, 2020 Mar 16, 2020

im connected to the internet through wifi but it still say "cant connect to internet toto discover plugins"

im using version 24. something or so and im on windows OS, but i dont know what an enterprise enviroment is

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Adobe Employee ,
Mar 16, 2020 Mar 16, 2020

Hi Joshua,

 

Thank you for sharing the details asked. We have the current version of XD (28.1) available. Would you mind updating and let us know if that helps?

 

We'd be happy to help.

 

Thanks,

Harshika

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Adobe Employee ,
Apr 01, 2020 Apr 01, 2020

Hi Joshua,

 

I would like to follow up with you if you need further assistance on this or the issue has been resolved. I would be happy to help.

 

Thanks,

Harshika

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New Here ,
Jul 19, 2021 Jul 19, 2021

I have this same issue. Could you please let me know about the exact solution ?

Thanks.xd error.jpgexpand image

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New Here ,
Sep 03, 2021 Sep 03, 2021

Hi,

How did you fix this issue?

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New Here ,
Mar 10, 2020 Mar 10, 2020

how i connect it with internet ? while my laptop is already connected with wifi. tell me the exact problems how can i install plugins?

i face the issue that you are showing in above picture. 

 

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Adobe Employee ,
Apr 01, 2020 Apr 01, 2020

Hi Nadeem,

 

I am sorry for the delay in response. Would you mind telling me if you are still having issues installing plugins or the issue has been resolved?

 

I will try my best to help.

 

Thanks,

Harshika

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New Here ,
Jan 22, 2022 Jan 22, 2022

I have also facing same issue, how can i install plugins

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New Here ,
Oct 12, 2019 Oct 12, 2019

Hello
Unfortunately, I can't install the plugin on adobe xd and it gives me the following error. Please help fix this issue

Adobe XD error.jpgexpand image

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Adobe Employee ,
Oct 13, 2019 Oct 13, 2019

Hi Mrbugx,

 

Sorry that you're unable to install plugins in XD. Would you mind sharing the version of Adobe XD along with the OS version which you are using at the moment. Thanks. ^Atul

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New Here ,
Oct 14, 2019 Oct 14, 2019
Adobe.XD.CC.v22.7.12.64Bit
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New Here ,
Oct 14, 2019 Oct 14, 2019
adobe version : Adobe.XD.CC.v22.7.12.64Bit ------ windows 10 pro 64 bit
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Adobe Employee ,
Oct 14, 2019 Oct 14, 2019

Thanks for sharing the details mrbugx. I'd recommend you to update to the latest version XD 23 using the steps mentioned here: - https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html and let us know if that helps.

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New Here ,
Oct 14, 2019 Oct 14, 2019
sorry i update to the latest version XD 23 and using this but not fix ....
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Adobe Employee ,
Oct 14, 2019 Oct 14, 2019

Looks like in some cases, the plug-ins folder is not being created which results in errors when trying to install. To resolve, manually create folder called “plugins” at the following location: C:\Users\[Username]\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

 

Please let us know in case you need further assistance. 

 

Thanks,

Atul_Saini

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New Here ,
Dec 08, 2020 Dec 08, 2020

Thanks @Atul_Saini this works for me

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New Here ,
Sep 09, 2021 Sep 09, 2021

Hi, I'm having this same issue, and I would like to know how to manually fix it on MacOS

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New Here ,
Mar 23, 2020 Mar 23, 2020

All you need to open your adobe xd there you see a button called HELP opent it . the you see sign in so sign in to adobe cloud then close your xd and shutdown your system and Reopen adobe xd and click on plugin button then it will run easily thanks me later   

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Adobe Employee ,
Mar 25, 2020 Mar 25, 2020

Thanks Mobeen for sharing the solution that worked for you. This might help our customers in resolving the similar issue.

 

Thanks,

Harshika

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New Here ,
May 05, 2020 May 05, 2020

Thank You So Much

 

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