Connect to internet to browse plugins in XD.

[P42s]

Herhangi bir eklenti yüklemeye çalıştığımda bu uyarı penceresini görüyorum. Bu sorunu nasıl çözebilirim?

Windows 10

<The Title was renamed by moderator>

[Shwetha Diwanji]

Hi p42s,

Thank you for reaching out to us. To install any plugin/add-ons to use in XD, user must be connected to internet. However, you can manage your previously installed plugins offline. Request you to try installing desired plugins after connecting to internet. Let us know if you still face this issue.

Hope this helps.

[P42s]

Merhaba,

İnternet bağlantım var zaten.

[HARSHIKA_VERMA]

Hi there,

We are sorry to hear you are facing trouble accessing plugins in Adobe XD. In addition to what Shwetha has suggested, we would like to know a few more details like-

• Are you working on an enterprise enviornment?
• What is the OS & XD version of your machine? 
• How you are connected to the internet through wire or WiFi?

Please try the solution mentioned in this article: https://helpx.adobe.com/in/xd/kb/issues-installing-xd-plugins.html

 and let us know if that helps.

Thanks,

Harshika

[Nadeem Ahmad]

how i connect it with internet ? while my laptop is already connected with wifi. tell me the exact solutions how can i install plugins?

i face the same issue that you are showing in above picture.

[Joshua adobe]

im connected to the internet through wifi but it still say "cant connect to internet toto discover plugins"

im using version 24. something or so and im on windows OS, but i dont know what an enterprise enviroment is

[HARSHIKA_VERMA]

Hi Joshua,

Thank you for sharing the details asked. We have the current version of XD (28.1) available. Would you mind updating and let us know if that helps?

We'd be happy to help.

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi Joshua,

I would like to follow up with you if you need further assistance on this or the issue has been resolved. I would be happy to help.

Thanks,

Harshika

[Ravi R.]

I have this same issue. Could you please let me know about the exact solution ?

Thanks.

[Kavishka]

Hi,

How did you fix this issue?

[Nadeem Ahmad]

how i connect it with internet ? while my laptop is already connected with wifi. tell me the exact problems how can i install plugins?

i face the issue that you are showing in above picture. 

[HARSHIKA_VERMA]

Hi Nadeem,

I am sorry for the delay in response. Would you mind telling me if you are still having issues installing plugins or the issue has been resolved?

I will try my best to help.

Thanks,

Harshika

[Digital0604]

I have also facing same issue, how can i install plugins

[mrbugx]

Hello
Unfortunately, I can't install the plugin on adobe xd and it gives me the following error. Please help fix this issue

[Atul_Saini]

Hi Mrbugx,

Sorry that you're unable to install plugins in XD. Would you mind sharing the version of Adobe XD along with the OS version which you are using at the moment. Thanks. ^Atul

[mrbugx]

Adobe.XD.CC.v22.7.12.64Bit

[mrbugx]

adobe version : Adobe.XD.CC.v22.7.12.64Bit ------ windows 10 pro 64 bit

[Atul_Saini]

Thanks for sharing the details mrbugx. I'd recommend you to update to the latest version XD 23 using the steps mentioned here: - https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html and let us know if that helps.

[mrbugx]

sorry i update to the latest version XD 23 and using this but not fix ....

[Atul_Saini]

Looks like in some cases, the plug-ins folder is not being created which results in errors when trying to install. To resolve, manually create folder called “plugins” at the following location: C:\Users\[Username]\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

Please let us know in case you need further assistance. 

Thanks,

Atul_Saini

[Aniket5ED8]

Thanks @Atul_Saini this works for me

[yapimora]

Hi, I'm having this same issue, and I would like to know how to manually fix it on MacOS

[mobeenahmed121 · Accepted solution]

All you need to open your adobe xd there you see a button called HELP opent it . the you see sign in so sign in to adobe cloud then close your xd and shutdown your system and Reopen adobe xd and click on plugin button then it will run easily thanks me later   

[HARSHIKA_VERMA]

Thanks Mobeen for sharing the solution that worked for you. This might help our customers in resolving the similar issue.

Thanks,

Harshika

[Achira Meegasthanne]

Thank You So Much