Constantly freezing

Engaged ,
Sep 09, 2022 Sep 09, 2022

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After I've been having ongoing issues often not being able to type either in a text box or renaming layers etc, it's now only got worse with the problem happening every five minutes. Now Xd is freezing for extended periods at a time, especially when editing text. I now have a frozen document. I can switch windows and edit a different XD document. I wish there was some focus on QA before adding bells and whistles.

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Design , Product performance

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Hi @mowglivj, sorry for the trouble. I know this isn't the first time you're reporting this :(. Can you confirm if you're experiencing this when XD is Autosaving? I think I already have your logs. Let me see if there is any progress on this one. 

 

Please ensure that you're using Adobe XD 54.1

 

Thanks,

Atul_Saini

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Engaged ,
Sep 12, 2022 Sep 12, 2022

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It happens all the time, not just when autosaving. It often stays frozen for considerable amounts of time.

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Community Beginner ,
Sep 15, 2022 Sep 15, 2022

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Same problem here, if a need to type something its freeze, sometimes I have to select other tool like square and back to tool type to try again... other situation its when I copy the hexa code, complete freeze and sometimes close the program.

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