Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
2

Error 2161

New Here ,
May 05, 2023 May 05, 2023

Hello i keep getting error 2161 on my adobe xd document

I have everything up to date, tried to log out then re log in

Restarted my computer

Basically did everything i could see on previous posts and i still can't access my document which is due tonight

Please help 

925
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 05, 2023 May 05, 2023

Hi @Diego29743375ymeo, as I never had that error and as far as I've been seeing it happens to cloud files, I'd check the solution here: https://community.adobe.com/t5/adobe-xd-discussions/team-not-able-to-open-shared-cloud-document-due-... 

 

Lucky me found a simple solution, that really works:

 

  1.  Go to https://assets.adobe.com/cloud-documents 
  2. Duplicate broken cloud document (This will still containt original published link AND can be opened again!!!)
    AkinGn_0-1683292300421.png

     

     

  3. Switch to original name (rename old one to something else)
  4. When creating a new library you'll be asked to reconnect to existing one.
  5. Voila!


Now we can go on updating our library 🄳"

 

Hope this helps!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 20, 2024 Nov 20, 2024
LATEST

This saved me.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines