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Error 2161

New Here ,
May 05, 2023 May 05, 2023

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Hello i keep getting error 2161 on my adobe xd document

I have everything up to date, tried to log out then re log in

Restarted my computer

Basically did everything i could see on previous posts and i still can't access my document which is due tonight

Please help 

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Community Expert ,
May 05, 2023 May 05, 2023

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Hi @Diego29743375ymeo, as I never had that error and as far as I've been seeing it happens to cloud files, I'd check the solution here: https://community.adobe.com/t5/adobe-xd-discussions/team-not-able-to-open-shared-cloud-document-due-... 

 

Lucky me found a simple solution, that really works:

 

  1.  Go to https://assets.adobe.com/cloud-documents 
  2. Duplicate broken cloud document (This will still containt original published link AND can be opened again!!!)
    AkinGn_0-1683292300421.png

     

     

  3. Switch to original name (rename old one to something else)
  4. When creating a new library you'll be asked to reconnect to existing one.
  5. Voila!


Now we can go on updating our library 🥳"

 

Hope this helps!

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