Error while opening XD: Adobe XD.app is corrupted and cannot be opened on macOS Ventura

[SproetS]

Hello, I just get a job to design a website but I found out Adobe XD is not working.

I deinstalled XD via Adobe CC app and re-installed it. I rebooted the machine and threw away the preferences. What to do?

It gives the message:

Adobe XD.app is corrupted and cannot be opened.

<Title renamed by moderator>

[Akin Gundogan]

Hi @SproetS, as I see in this conversation (although the error message you get is not exactly the same) as @HARSHIKA_VERMA mentioned, I'd also suggest doing a clean uninstall-reinstallation with the cleaner tool here: https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html? 
Hope this helps!

[HARSHIKA_VERMA]

Hi @SproetS,

We would like to follow up on your issue. Are you able to open XD after doing a clean installation?

We will try our best to help.

Thanks,

Harshika

[SproetS]

Ha Harshika, thanks for the reply. No, after re-install via Adobe CC app and the cleaning of preferences XD still will not open. Otere Adobe apps have no problems.

Sorry, I use Adobe CC in Dutch, the screenshot complains about the date the app is downloaded...

Mac OSX Ventura 13.0.1

MacBook Pro Intel i9

[HARSHIKA_VERMA · Accepted solution]

Thank you for sharing the requested info and screenshot of the error, @SproetS.

Please go to System settings> Privacy and Security >Security>Select App store and identified Developer> Open Anyway.

Please see the screenshot below for reference-

 

Let us know if that helps.

Thanks,

Harshika

[SproetS]

Yes! Harshika, this worked! Thanks!

[HARSHIKA_VERMA]

Awesome. Glad to hear you are back on track. Please feel free to reach out to us in the future for any assistance.

We would be happy to help.

Thanks,

Harshika