Error while sharing the document "We can't upload your document to Creative cloud right now" (XD 41)

[arnaudm85489527]

I get this message when I try to share the document for co-editing. I tried reinstalling XD to current/latest version, previous version, restarted machine. Nothing worked. Using XD (41.0.12) on Window 10. 

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[Pyrosteve40]

Hi Harshika, 

Could you let us know when the next future release is scheduled to happen?

My team/customers/and global SI's that we work with need to have an update on this next release. 

Any help is greatly appreciated. 

Stephen

[HARSHIKA_VERMA]

Hi All,

Thank you for your patience. We would request you to please update XD to 42 version if you haven't done yet and let us know if you still experience this issue.

We are waiting for your confirmation.

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi All,

Thank you for your patience. We would request you all to please update XD to 42 version if you haven't done yet and let us know if you're still experiencing the issue.

We are waiting for your confirmation.

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi All,

We really appreciate your patience. We request you all to please update XD to 42 version if you haven't done yet and let us know if your issue is resolved.

Please let us know if you're still experiencing the issue.

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi All,

We really appreciate your patience. We request you all to please update XD to 42 version if you haven't done yet and let us know if your issue is resolved.

Please let us know if you're still experiencing the issue.

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi All,

Thank you for your patience. We would request you to please update XD to 42 version and let us know if you're still experiencing the issue.

We will try our best to help. We are waiting for your confirmation. 

Thanks,

Harshika

[Jonas5E26]

The Issue was resolved for me with the latest update and I'm able to send invites again (Version 42.0.22.11). Thank you!

[Amaury229780249ou0]

Hello There,

I am currently V47 and it is not working. I am now trying to downgrade it to V45 to see if it work 😕 I have did all the above in order to solve the issue but it did not. Any info ?

[Rishabh_Tiwari]

Hi All,

Thank you for your patience. We would request you to please update XD to 42 version and let us know if you're still experiencing the issue. We will try our best to help. We are waiting for your confirmation. 

Regards

Rishabh

[HARSHIKA_VERMA]

Hi All,

Thank you for your patience. We would request you to please update XD to 42 version if you haven't done yet and let us know if your issue is resolved. 

Please let us know if you're still experiencing the issue.

Thanks,

Harshika