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Fonts are missing viewing screens on mobile app

Explorer ,
Jan 25, 2024 Jan 25, 2024

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Hi, I am viewing my desings on iPhone 13 through a cable connected to my MacBook. Using the XD app on the phone. One would think the XD on the MacBook only needs to send the screens to the phone, but suddenly all the fonts are missing? Why? It works perfectly on the mac. 

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Design , Missing feature

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Adobe Employee ,
Feb 01, 2024 Feb 01, 2024

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Hi @Erik Vos - Het Lab ,
Could you please let us know the below points:
1. What is your OS version of Desktop and Mobile (iPhone 13)
2. What is the version of XD on desktop and XD mobile
3. Could you please share the screenshot with us and which all fonts you have used on desktop
We will look into it and get back to you.

Thanks & regards,
Chaitanya Shandilya

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Explorer ,
Feb 05, 2024 Feb 05, 2024

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Hi Chaitanya,

1. On my macbook I use MacOS 14.1.2 (23B92), on the iPhone 13 Pro is use iOS 17.3

2. XD desktop 57.1.12.2 arm64, on the iPhone 50.2 (4727)

3. I can't send you a complete screenshot of alle the fonts: the list is too long (153 fonts) but the 'Overpass' font which I use on desktop is not on the fontlist in the app.

Thanks for your reply!

 

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Explorer ,
Feb 07, 2024 Feb 07, 2024

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Hi @Chaitanya21936374hmkf 

I am very curious if you have a solution? Thanks.

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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Can you try installing the font to your iPhone?

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Explorer ,
Feb 05, 2024 Feb 05, 2024

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hi Kenneth, if you can tell me how to install fonts on my iPhone or even in the XD app? Thanks

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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Hi @Erik Vos - Het Lab,  I'm hoping this to be helpful, since I've never tried if it doesn't work, let's see maybe some other expert/designer might have a useful input: https://support.apple.com/en-gb/guide/iphone/iphb2517689c/ios

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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I think you need to use a third party app, eg:
https://thedashplanner.com/tutorials/how-to-add-fonts-to-ipad-or-iphone
I've never done this myself - I'd back up iPhone first just in case!

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Explorer ,
Feb 05, 2024 Feb 05, 2024

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Thanks guys, but I don't want another app manage my fonts on my Phone. One would say that if I want to view a design I made in Adobe XD, this XD app should copy fonts or send the screendesign to my iPhone.

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Community Expert ,
Feb 06, 2024 Feb 06, 2024

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I guess the only other way is to view it via the web...

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