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Participant
Dec 7, 2022 6:12 PM UTC
Answered

Get ui kits webpage gives error 404 in XD 55.2 version

clicking on the get ui kit from menu in aadobe xd, leads to adobe cc homepage, i have downloaded and used ui kits earlier but now it seems the ui kit webpage is not available anywhere

 

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Feb 3, 2023 8:46 PM UTC

Yeah... that's not the correct answer. WTF is up with get UI kits?! Why is this still an issue? Seems ridiculous, am I missing something here?


Hi All,

 

I am delighted to inform you that the UI Kits help page issue has been resolved. The UI kits are available here: Access UI kits, plugins and app integrations. 

 

Please accept our sincere thanks for your patience as we tried to solve the issue. We sincerely appreciate your patience and assistance.

 

Thanks,

Harshika

 

<Marking as correct to highlight on top>

53 replies

Participant
Mar 11, 2023 7:25 PM UTC

Hello community,

I have the same problem when I follow the File > Get UI Kits path on Windows, a browser page opens up on the Adobe instructions page again. **Can someone please let me know when this gets fixed.

 

Thank you.

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Participant
Jan 20, 2023 1:09 PM UTC

After reading the Access UI design kits page, I still have no idea how to access the UI kits. I'm on PC. Whenever I go into XD and click on "get UI kits" it just brings me to that article which is not helping me.

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Chris W. Griffith
Community Expert
Community Expert
Jan 20, 2023 3:43 PM UTC

The issue is the landing page on adobe.com. 

The iOS kit can be found at: https://developer.apple.com/design/resources/ 

The Material design kit is at: https://download.adobe.com/pub/adobe/xd/ui-kits/xd-material-design-light-and-dark-themes.zip 

 

Since you are on a PC, you will need a tool to open the .dmg file that the iOS kit is saved as.

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davids62
Participant
Jan 19, 2023 12:09 AM UTC

What happened to the links, under the "Get UI Kits" Menu in XD? It used to list several choices, such as iOS, Google, etc. Now it is blank and leads you to a page that only shows what the menu used to look like. Adobe, can you please explain, and/or bring the menu links back please?

 

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AkinGn
Community Expert
Community Expert
Jan 19, 2023 3:35 PM UTC
Participant
Jan 18, 2023 10:42 PM UTC

I am also trying to download the kits, but something does not seem right.  Using the menu in the program, I can get to the above linked page which gives the directions on how to get the UI kits from the program, but when I follow the directions all I get is back to the same page with the instructions, how do I actually download the kits?

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Harshika Verma
Community Manager
Community Manager
Jan 21, 2023 12:19 AM UTC

Hi @Jeffrey28004413oavi,

 

Thank you for reaching out, and sorry for the delay in response. Yes, this is a known issue, and the team is aware of it. We have logged a bug, and the team is working on it.


Meanwhile, you may check this page: https://xd.adobe.com/ideas/process/ui-design/what-is-a-ui-kit/#:~:text=1-,.%20Apple%20Design,-The%20Apple%20UI, which might help you.

 

Thanks,

Harshika

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Participant
Jan 16, 2023 3:50 PM UTC

When I click on the menu file>get design kits the page takes me to this link

https://helpx.adobe.com/br/xd/help/access-ui-kits.html#panel-3.

I believe it is an error, because this way I cannot access the kits, I will try another way but an expensive platform like this should not give this type of error

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Harshika Verma
Community Manager
Community Manager
Jan 16, 2023 5:17 PM UTC

Hi @Priscila27901145q5bi,

 

Sorry for the trouble. Yes, there is an issue going on with the "Get Ui Kit" direction page, and the team is working on it.

 

Meanwhile, you may check this page: https://xd.adobe.com/ideas/process/ui-design/what-is-a-ui-kit/#:~:text=5%20excellent%20UI%20kit%20examples, which might help you.

 

We will keep you posted on the update from the product team.

 

Thanks,

Harshika

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Participating Frequently
Jan 19, 2023 4:40 PM UTC

The issue with the UI Kits, is still there, right?

Because I can not acces to the kits.

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Participant
Jan 10, 2023 6:05 PM UTC

bonjour, je n'arrive pas a acceder a la bibliotheque d'interface utilisateur normalement disponible depuis Fichier - kit d'interface utilisateur qui etait avant une drop down liste et mnt c'est un lien pour arriver au support web qui me dit d'apuyer sur ce selecteur donc je tourne juste en rond

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Harshika Verma
Community Manager
Community Manager
Jan 10, 2023 6:41 PM UTC

Hi @Loïc27876915r57e,

 

Thank you for reaching out. I assume you're experiencing the similar issue mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/get-ui-kits-webpage-gives-error-404-in-xd-55-2-version/td-p/13404556.

 

If so, this is a known issue, and we have highlighted the issue to the team. We'll share the updates with you as soon as we hear back from the team.

 

Thanks,

Harshika

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Participant
Jan 10, 2023 6:45 PM UTC

ok mais le lien qui est donné dans les reponse de cette question me redirige toujours vers cette meme page de support il n'y a donoc aucun moyen d'acceder a des kits pour le moment ?

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Participant
Jan 10, 2023 8:42 AM UTC

where can I download a kit?

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AkinGn
Community Expert
Community Expert
Jan 10, 2023 3:18 PM UTC

Hi @Anat265855554uo1, I'm assuming you're talkig about UI kits so, as @HARSHIKA_VERMA mentioned here, you can get UI kits from: https://helpx.adobe.com/in/xd/help/access-ui-kits.html 
Hope this helps!

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Participant
Dec 24, 2022 2:21 AM UTC

Did the UI Kits sunset? I cannot find them when I click the link I get a 404 error.

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Ares Hovhannesyan
Community Expert
Community Expert
Dec 24, 2022 5:49 PM UTC
Participant
Dec 20, 2022 7:22 AM UTC

Hello, why can't i get ui kits for google pixel, when i click get ui kits, it will direct me to a link that shows error 404, how can i fix it? thanks

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AkinGn
Community Expert
Community Expert
Dec 20, 2022 12:28 PM UTC

Hi @Darwin27618810x3wk, as I and @Chris W. Griffith replied on some previous conversations, you can get UI kits from the links: 

The iOS kit can be found at: https://developer.apple.com/design/resources/ 

The Material design kit is at: https://download.adobe.com/pub/adobe/xd/ui-kits/xd-material-design-light-and-dark-themes.zip 

and:

 https://www.xdguru.com/free-xd-ui-kits/

 

Hope this helps!

 

 

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Participant
Dec 15, 2022 7:11 PM UTC

I'm having the same problem. I want the page for "Other UI kits" but have no idea how to find it as "Get UI kits" just brings me to the Creative Cloud homepage.

 

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Chris W. Griffith
Community Expert
Community Expert
Dec 15, 2022 10:34 PM UTC

This is a known issue. Use the direct links to the kits in this thread.

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Participant
Dec 16, 2022 8:08 PM UTC

Okay. Thank you.

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