Hand tool is not working

[elenak48339334]

When spacebar is pressed, cursor changes appearance to hand tool, but it is not working.

Win 10

XD 0.6.28.10 version

[VVOO]

Me too... and i also can't use all of tool after update

[Colin Holgate]

I have tried that version under Windows 10, and it seems to work ok. Does it fail to work if you try the Tutorial document?

Also, are you holding down the spacebar? Just pressing and releasing won't let you pan the document.

[elenak48339334]

It doesn`t work in the Tutorial document.

I`m holding down the spacebar.

I have restarted comp several times and reinstalled XD using Adobe Creative Cloud. It didn`t help.

Do you have any suggestion?

If not, how can I roll back to the previous version XD? There wasn`t any problem with the hand tool.

[Colin Holgate]

I feel sure it would be a problem in the previous version too, but generally Xd is only available in the current version.

Read through this thread:

Illustrator CS6 Spacebar stops working seemingly randomly

It's about Illustrator, and some of the users are on Mac, but several are on Windows. In some cases there was a conflict with a browser extension, or with Spotify. See if the spacebar works when you have no browsers open. In one case someone quit the CC app, and that fixed it too.

[Salma stronger]

i was working on xd my tool bar not working

[elainecc]

Check out this known issue to see if it resolves it for you: [Windows] Panning with the space bar does not work on certain hardware (#G14776) – Adobe XD Feedback...

-Elaine

[elenak48339334]

Thanks! It was helpful!

[defaulte60m4hj8og5o]

Im unable to open the link. Hope you could help me with the issue. Thanks!!

[Sunny Jim]

I am using Photoshop CC 2018. The problem with the spacebar not working only occurs on my laptop that has a trackpad but not my PC that does not. I found that a program called "TouchFreeze" caused the problem. TouchFreeze prevents the trackpad from working as long as I am pressing a key. This would normally prevent the trackpad from interfering with keyboarding. However, when I am using Photoshop or Lightroom the TouchFreeze utility blocks the trackpad (or pen on a tablet) from functioning as long as the space bar is pressed. Once I closed TouchFreeze, the problem resolved. I have subsequently uninstalled the utility and everything works fine in Adobe.

[goldfngr · Accepted solution]

I have CS6 Suite on Asus laptop w WIN10 and got this same problem in Illustrator.

found the fix is to use WIN key in addition to holding Spacebar.

[ahmed b]

Thanks it works for me

[marcw76047213]

This is the only solution that worked for me...

From Goldfinger! WIN key in addition to holding Spacebar.

[axlkorsa]

Spacebar + Win Key is for changing keyboard language profiles. Unfortunately, this doesn't work for me. 

[simranss · Accepted solution]

Do not press win key + space bar (which is for changing keyboard language settings). Press space bar + win key and it works fine.

[HARSHIKA_VERMA]

Appreciate your answer for the keyboard shortcut to use the Hand tool, Simran. This will really help our customers to fix the issue.

Thanks,

Harshika

[anthonya18824563]

how to just using space bar for using the handtool,not with the combination of spacebar + winkey?

[simranss]

There is no such way as far as I know.

[Abdulsamad S.]

Worked! Thank you.

[Bikram222849265fb9]

Yes it worked. Thanks simranss

[La.lo]

THIS MIGHT HELP: I've read it somewhere else, so it's not my trick, but minimizing and maximizing the program makes the Hand tool available again! Well, it works for me. Good luck!

[thomasm14080668]

Why it works, we can't know.  Adobe!!!!!!!!!

[Gabriel22648895qqfu]

this worked for me haha, thank you!

[katendeglory]

For a tool that is supposed to help build UI/UX it has a pretty bad UX, I'm only a few days with Adobe XD and I cannot navigate my viewport. I have no choice but to try alternative solutions like Figma, I'm sure they thought of including a scrollbar to pan large viewports. The hand tool acts up and randomly stops working, I've got the latest updates on my drivers.

[Nixx Studio]

I do it and it doesnt work!

what else can i do?