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Participant
April 6, 2020
해결됨

[Hardware]-Keyboard shortcuts such as (shift , alt key ) are not working in XD.

  • April 6, 2020
  • 3 답변들
  • 1344 조회

alt + scale

alt

alt+drag or alt+shift drag

alt+shift scale

shift+ left click

 

 

 

 

and)

alt + mouse wheel / zoom in , out

 

 

OS : window 10  
XD : 28.3.12

 

이 주제는 답변이 닫혔습니다.
최고의 답변: son_dotdot

recently installed
Microsoft visul c++ redistributable xxx.
It was settled by erasing.

3 답변

HARSHIKA_VERMA
Community Manager
Community Manager
April 12, 2020

Hi there,

 

We have the current version of XD is ( 28.4). Would you mind updating XD to the current version and let us know if you are still facing the issue.

 

We will try our best to help.

 

Thanks,

Harshika

Participating Frequently
October 24, 2023

I have the Same issue in Illustrator 24.
Keyboard shortcuts like (shift, alt key) do not work in Illustrator 24,
However works quite well in Indesign.

TT

Ares Hovhannesyan
Community Expert
Community Expert
April 6, 2020

Do you mean rhat these shortcuts not worjing exactly or not working correctly?

son_dotdot작성자
Participant
April 7, 2020

Everything else is fine, but it's hard to see because it's blinking.

Ares Hovhannesyan
Community Expert
Community Expert
April 7, 2020

I use old hardware and its works fine for me. But some time Adobe XD hangs and glitchs happened. Please check your Task Manager (Memery, CPU etc) May be your hardware is overloaded with other processes?.  

son_dotdot작성자답변
Participant
April 6, 2020

recently installed
Microsoft visul c++ redistributable xxx.
It was settled by erasing.