Skip to main content
April 18, 2022
Answered

Has the free version of Adobe XD (Starter Plan) been discontinued?

  • April 18, 2022
  • 1 reply
  • 2323 views

Has the free version of Adobe XD (Starter Plan) been discontinued?

I can not update and after uninstalling i only have the option to "try" or "buy" the product.

    This topic has been closed for replies.
    Correct answer ProDesignTools

    Adobe has acknowledged an issue in the version 50 update of XD, but there seems to be a straightforward workaround...

     

    Instead of launching XD from the Creative Cloud Desktop app, try starting it from elsewhere – namely, from the Windows Start menu or the macOS Dock/Launchpad...

     

    Then choose the "Exit XD" button, but see if it still runs.

    1 reply

    AkinGn
    Community Expert
    Community Expert
    April 18, 2022
    Participating Frequently
    April 18, 2022

    Using this link, i was now able to install the update with the trail version without a credit card.

    https://www.adobe.com/go/direct_business_trials

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity ExpertCorrect answer
    Community Expert
    April 21, 2022

    Adobe has acknowledged an issue in the version 50 update of XD, but there seems to be a straightforward workaround...

     

    Instead of launching XD from the Creative Cloud Desktop app, try starting it from elsewhere – namely, from the Windows Start menu or the macOS Dock/Launchpad...

     

    Then choose the "Exit XD" button, but see if it still runs.