How can I resolve the error "While publishing online, an error occurred with your login information (error 1001)."

[Sanjiv Tuli]

Hi,

While trying to Publish Prototype on cloud I am getting error 1001, how can resolve this error.

Regards

Sanjiv

[Jeffrey_A_Wright]

Sanjiv, which Adobe application are you publishing the prototype from?

[Supernesska]

Have the same error on XD

[Jeffrey_A_Wright]

Moving this discussion to the Adobe XD CC forum.

[Preran]

Apologize for your frustration. Can you try solutions provided in this link https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/32505865-error-1001-when-click... and let us know if it helped?

Thanks,

Preran

[Niharika Jha · Accepted solution]

Hi,

This generally happens when there is some issue with login, can you please sign out of XD and Sign In again. Also, do ensure and the Creative Cloud app also reflects login with the same ID.

Regards,

Niharika Gupta

Adobe XD