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Whenever I download a file sent to me, it's downloaded as a zip folder. I've expanded it but it's all .agc and code files. I know it's intended to be an adobe xd file, though. So how do I open this?
Hi there,
Thanks for reaching out. If the file is zipped, you will need to unzip the file or right-click on it and extract it. For extracting you will need a third-party application like Winzip. Once extracted you shall see the file with an extension XD in there which you can open. Let us know if it helps or if you need any further assistance.
Regards
Rishabh
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Hi there,
Thanks for reaching out. If the file is zipped, you will need to unzip the file or right-click on it and extract it. For extracting you will need a third-party application like Winzip. Once extracted you shall see the file with an extension XD in there which you can open. Let us know if it helps or if you need any further assistance.
Regards
Rishabh
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Just rename the .zip to .xd
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Omg this worked!! Such an easy fix
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Friend, you are better than support )
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This worked
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When I do this it still says the file type is a compressed file. I'm on a Windows PC. Does that matter? Now the filename is .xd.zip. I can't seem to convince it that it isn't a compressed file.
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Hi Jason,
Thanks for reaching out. If the file extension states .zip then it's still compressed so could you please right-click on the file and then try extracting the file and let us know if this helps or if you need any further assistance.
Regards
Rishabh
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Hi Rishabh,
Thanks for your valuable feedbacks. I wanted to clarify that as Mr. Jason23189329ys8m is stating the issue that he is unable to find the source file even after renaming the file name with .xd. The same goes with me and It will be great if you can tell us a propper way to resolve this issue. I am attaching the screenshots too.
Regards
Ali Raza
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Thank you so much!! YOu're amazing