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12

Hyperlinks getting security pop-up in XD files

New Here ,
Oct 10, 2023 Oct 10, 2023

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I am running into a new issue in XD. All of the the external hyperlinks in my XD files are getting blocked by this security message (screenshot attached). I did not change any settings and have never had issues with hyperlinks before in XD. Is this part of a new update? Is there a way to disable this pop-up form happening? Thanks!

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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Just wanted to chime in and say i have the same exact issue at the moment, its really anoying.

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New Here ,
Oct 12, 2023 Oct 12, 2023

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This is also happening to my prototypes suddenly, following for a response from the Adobe Support team.

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Explorer ,
Oct 27, 2023 Oct 27, 2023

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Im having the same issue. Totally breaks the flow, not good when presenting to a client. Not holding out hope for a fix, don't think XD is supported anymore

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I have just spoken to Adobe chat support and they made this change to up their security. The literal message the support agent send me:
" To bolster our security we have applied this check,This is an expected behaviour. A new change has been pushed for this change for a vulnerability issue you can use the hyperlinks but it will show the warning "

After telling them how much of an issue this is they said:
"i can really understand it , i will pass it along to the team regarding this change, i apologize for the inconvenience as of now this change has been made by XD team for security reasons, but we will tell them about this form a user's point of view"

After me saying that this for ma and a lot of others a reason is to stop using this program all together:
"I can really understand it , yes we have got some other users for the same as well, we will report it to the team so that they can fix it for the future"

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Community Beginner ,
Nov 07, 2023 Nov 07, 2023

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Hello, I have exactly the same problem for a few weeks now. Has anyone found a solution or received a helpful answer from Adobe?

 

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New Here ,
Nov 22, 2023 Nov 22, 2023

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I'm having the same issue

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New Here ,
Dec 07, 2023 Dec 07, 2023

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same here - EXTREMELY annoying especially if our XD is directed to a client who has no idea how to bypass the link block ?! it's just gonna look like an error on our end. 

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New Here ,
Dec 13, 2023 Dec 13, 2023

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We are having the same issue; 
I've received the following reply from a technician:

 

Thank you for your patience.

After consulting with our technical team for a more in-depth analysis of this situation.

It appears that there might be a potential vulnerability, which is why Adobe XD is flagging the URL (https://***.***.***). This measure is part of our commitment to ensuring the security and integrity of the digital experiences our users create and interact with.

So...to clarify, Adobe does not manage this URL, and the warning is a precautionary measure. This is in line with similar concerns raised by others in the Adobe community, as you might have seen in the forum discussions (https://community.adobe.com/t5/adobe-xd-discussions/hyperlinks-getting-security-pop-up-in-xd-files/t...).

We are continuously working to enhance our security protocols and ensure that our tools provide both safety and functionality for our users.

I understand that this might cause some inconvenience, and I assure you that we are taking your feedback seriously to improve our processes.

While we investigate further, I would recommend keeping an eye on the community updates and any forthcoming patches or updates from Adobe that might address this issue.

I can confirm we are dedicated to resolving this issue promptly and efficiently.

In the meantime if you have any further questions please do not hesitate to reach out.

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New Here ,
Feb 15, 2024 Feb 15, 2024

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Are there any updates from Adobe on this? It is annoying having to notify clients about this security feature so they don't freak out. 
 

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New Here ,
Apr 04, 2024 Apr 04, 2024

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Big time issue. It's really hard when you're getting feedback on a prototype from potential customers and it's not a smooth process. 

 

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New Here ,
Apr 10, 2024 Apr 10, 2024

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Just encountered this issue as well, +1, super annoying...breaks the flow and impossible to try and explain to clients. I hope they take care of this soon.

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Adobe Employee ,
Apr 12, 2024 Apr 12, 2024

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Hi,

 

Sorry to hear about the trouble. I can get this checked by the team so can you share the version of XD, OS and share a sample link for testing. We'll try our best to assist.

 

Thanks

Rishabh

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New Here ,
Jul 07, 2024 Jul 07, 2024

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Thanks @Rishabh_Tiwari . Any update on this issue?

 

I agree; it does break the flow and makes it difficult to explain things to clients. It makes the prototype look unprofessional.

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Community Expert ,
Jul 10, 2024 Jul 10, 2024

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@Donn36725422vx0b @Bridget266410162p41 I have tried to replicate this error message, and it works okay on my end....I did use the Prototype - Action - Type - Hyperlink... please see the video 

Can you make a small video on how you are getting the error?

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