Impossible de glisser/deposer une image dans un cadre

[kabdriver]

Bonjour, je ne parviens plus a glisser/deposer une image dans un cadre dans Adobe XD.

Le curseur reste un sens interdit, et je ne parviens pas a inserer une image.

Meme probleme si je veux glisser deposer une image dans l'espace de travail.

[gianvitulano]

Hi,

this problem occurs with all Adobe XD files? Also, does it happen with any format (png, jpg)?

[kabdriver]

Yes ... i tried uninstall/reinstall; Jpg,png files, with a new document...

[HARSHIKA_VERMA]

Hi kabdriver,

We are sorry for the trouble, and thanks for sharing the information asked. Could you please share a video of your workflow so that we can investigate better? Please share the version of XD installed on your machine and the details of your operating system.

We will try our best to help.

Thanks,

Harshika

[kabdriver]

Hi, my version is  49.0.12.14 synchronisation de creative Cloud 5.6.2.1.

OS -> Windows 21H2 -  Build 19044.1586

[kabdriver]

Any idea ?...

[Madhumati chitapur]

Hi there,

Please update XD to the latest version which is XD 50 and let us know if that solves the issue or if you need any further assistance.

Regards

Madhumati

[kabdriver]

Done, same problem.

 

[Madhumati chitapur]

Hi there,  

Thank you for reaching out and sorry to hear you're having trouble using Adobe XD. Would you mind trying the steps mentioned in this article: https://community.adobe.com/t5/adobe-xd-discussions/unable-to-drag-and-drop-images-into-adobe-xd-on-... and Let us know if that helps.  

Thanks,

Madhumati

[kabdriver]

It works !!! Thanks !

[gianvitulano]

Hi,

we are happy that your problem has been solved.