Installed fonts not showing the font family correctly in XD on windows machine.

[ZenMittal]

Some of the fonts (Karla, Spectral) I installed on my system are not being found by XD.

Sometimes I could get away with installing the fonts once again, and reopening the XD, but now even this doesn't work. 

Now after installing the fonts several times, I see the font in fonts panel, and in its font-weight menu I start seeing multiple font weights like 3 regular, 3 italics, 3 bold. But they still don't work and the font is still not working and shown missing on the layers section.

Yes, fonts are showing correctly well in C:Windows/fonts folder.

Tried installing fonts on all users.

Tried deleting and reinstalling fonts.

Tried signing out and in of creative cloud.

Tried restarting.

Tried using a font manager to manage fonts (FontBase).

All to no avail.

This is EXTREMELY frustrating.

I am using the latest version of XD on the latest Windows 10.

<The Title was renamed by moderator>

[stuartf76130223 · Accepted solution]

I just experienced this problem.

Solution that worked for me:

Go to the creative cloud desktop app

1. Press the ' f ' in the top right corner (fonts)
2. Click "Browse for fonts" button underneath.
3. Go to fonts webpage
4. Search for Poppins
5. Activate each weight in the browser
6. Go back to XD
7. Poppins will now be listed, but at the bottom of the fonts list not amongst the 'p' named fonts.
   
   Hope that helps - 4 months too late.