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Installed plugins are no longer visible in XD

Community Beginner ,
Aug 28, 2021 Aug 28, 2021

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All of my installed plugins are disappeared from the plugins pan in the sidebar of the XD. However, my installed plugins are showing in Creative Cloud account. I have to uninstall and then reinstall the plugins from CC then they are showing in the Plugins pan in XD. Please guide me how to resolve this issue.

 

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correct answers 1 Correct answer

Adobe Employee , Nov 01, 2021 Nov 01, 2021

Hi Sarah,

 

We would request you to please update XD to the latest version XD 45. Let us know if you still experiencing the issue.

 

We 're here to help.

 

Thanks,

Harshika

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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Hi Muhammad_Yousaf_Mehdi,

 

Thanks for reaching out and sorry for the trouble. We would like to know the version of XD, Creative Cloud app installed in your machine and the OS details of your machine.

 

Are you working on enterprise network? 

 

We will try our best to investigate the issue.

 

Thanks,

Harshika

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New Here ,
Oct 18, 2021 Oct 18, 2021

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Hello

 

Is there an update to this? It's affecting me intermittently.

 

I have XD version 44.1.12 and Create Cloud app version 5.6.0.788. And working on an enterprise network.

 

Thanks

Sarah

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Hi Sarah,

 

We would request you to please update XD to the latest version XD 45. Let us know if you still experiencing the issue.

 

We 're here to help.

 

Thanks,

Harshika

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Explorer ,
Feb 27, 2022 Feb 27, 2022

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I get the same issue. Updated. Logged out of CC and logged back in. Have to uninstall the plugins and reinstall them to reappear.

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Explorer ,
Jun 03, 2023 Jun 03, 2023

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I am having the same problem. I open XD, all plugins have just vanished. 

It took me quite a long time to get the right set of plugins for my work... trying many of them out, keeping the good ones and deleting the less useful... one by one.

 

Now, I have had to go and MANUALLY install 113 plugins, ONE BY ONE.

 

Adobe, what is going on over there? You guys just keep on dropping the ball....

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New Here ,
Oct 06, 2023 Oct 06, 2023

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LATEST

I'm having the same issue. All my plugins just vanished, and I'm on the latest version of the application.

Adobe, any updates on this bug?

Screenshot 2023-10-06 at 4.30.25 PM.png

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