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Is there a way to delete shared cloud documents after a creator's account has been disabled?

New Here ,
Jun 10, 2022 Jun 10, 2022

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We have a team of 10+ people using shared XD cloud documents but a few of their accounts have been closed/disabled. Is there a way to delete the files without access to their account. Their files are now broken/taking up space in the cloud?

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correct answers 1 Correct answer

Adobe Employee , Jun 21, 2022 Jun 21, 2022

Hi @jessicam11596331,

 

We are sorry for the delay in response. We would suggest you check this article which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

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Adobe Employee ,
Jun 21, 2022 Jun 21, 2022

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Hi @jessicam11596331,

 

We are sorry for the delay in response. We would suggest you check this article which might help you. 

 

Let us know if that helps.

 

Thanks,

Harshika

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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