• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

Keyboard working intermittently after update to v9.1.12.3

Community Beginner ,
Jun 22, 2018 Jun 22, 2018

Copy link to clipboard

Copied

System Info:

Adobe XD CC v: 9.1.12.3

OS: Windows 10 Pro v: 1803 build: 17134.112

64-bit, 12GB RAM, Intel i5-6300U CPU @ 2.40Ghz

Issue:

After the latest update, the keyboard stops working.

The app freezes when the text field I'm trying to edit is selected.

The entire app doesn't freeze but all keyboard input is lost.

Sometimes saving will 'unfreeze' it but I still am unable to type.

I have to exit, kill in task manager, restart, and functionality is lost almost instantly after restarting.

The same thing happens if I use built-in keyboard or external Logitech.

I sort of need to be able to type when I use XD...

Any help or tips would be GREATLY appreciated.

Thanks.

Views

7.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Deleted User
Aug 12, 2019 Aug 12, 2019

I read someone's answer, sadly I couldn't find it now.. but it worked for me! whenever the keyboard get stuck, press the 'windows' key. All start to work again

Votes

Translate

Translate
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Mohamed moha

 

 

 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines