Laptop crashes and restarts after opening Xd

Forum|Forum|2 years ago
January 6, 2024
1 reply
153 views

When I open an Xd file and work on it, after 5 minutes my laptop crashes and re starts. This has happened several times now, after trying to uninstall the app and re installing it, as well as trying to turn off my laptop for a bit.

I have also tried to open several different Xd files and the same thing keeps happening.

Can't find any solution to this problem online! Need this fixed as soon as possible to be able to work 😞

This topic has been closed for replies.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.