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Massive Geschwindigkeitsprobleme bei Darstellung auf iPhone

New Here ,
Oct 25, 2022 Oct 25, 2022

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Ich habe seit einiger Zeit MASSIVE Geschwindigkeitsprobleme mit der Darstellung von Designs auf dem iPhone. Bei jeder XD-Datei - egal welcher Größe, ist das Design fast nicht scrollbar auf dem iPhone. Gerräte sind macOS 12.6 und iOS 16. Bis jetzt finde ich nur Threads in Englisch - ohne Lösung darin. KAnn jemand aushelfen? XD ist für mich quasi unnutzbar...

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correct answers 1 Correct answer

Adobe Employee , Oct 28, 2022 Oct 28, 2022

Hi @Enrico267819608vfm,

 

We understand how frustrating it could be. If I heard you right, you're experiencing a similar problem mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/xd-app-lagging-on-mobile/td-p/12503034.

 

If yes, then we would like to inform you it's a known issue, and the bug has already been logged for it. However, few customers are able to solve the issue by updating to iOS 16.1. Please upgrade and let us know if that fixes the issue.

 

Thanks,

Harshika

 

 

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Adobe Employee ,
Oct 28, 2022 Oct 28, 2022

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Hi @Enrico267819608vfm,

 

We understand how frustrating it could be. If I heard you right, you're experiencing a similar problem mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/xd-app-lagging-on-mobile/td-p/12503034.

 

If yes, then we would like to inform you it's a known issue, and the bug has already been logged for it. However, few customers are able to solve the issue by updating to iOS 16.1. Please upgrade and let us know if that fixes the issue.

 

Thanks,

Harshika

 

 

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New Here ,
Oct 28, 2022 Oct 28, 2022

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Hello Harshika,

I updates today - the problem is solved. Thank you. 

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Adobe Employee ,
Oct 31, 2022 Oct 31, 2022

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Glad to hear you're back on track. Please feel free to reach out if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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