Missing fonts in XD iOS-App (Viewer)

[gb_mm]

Hello,

when i open a XD-file with the XD App/Viewer on iOS

it says that some fonts are missing, unfortunately i don’t

know how to install fonts on iOS, if that is possible at all.

My client has custom fonts, so choosing a different typeface

instead is not an alternative.

Can anyone help me with that issue?

Thanks.

[gb_mm]

Oh, and thanks for your email regarding this post, Adobe,

but i don’t speak chinese. At all.

[MadisonLeupp]

Hi gb,

Would you mind forwarding me the notification email you received? If you can include it as an attachment that would be great. I can check to see why this was sent in Japanese.

My email is mamurphy[at]adobe[dot]com

Thanks,

Madison

[MadisonLeupp]

Hi gb,

Could you confirm that your browser locale is set to the US/English?

A screenshot would be very helpful. Our forum team is investigating the bug.

Thanks,

Madison

[pabloalmeida]

Hi, Madison! I have the same problem.

I'm using Windows and the last version of XD.

When I export my prototype with Open Sans font, I can't see it in your app on iPhone 7.

How can I solve it? It appears ok on desktop, but on iPhone not.

I will wait your tips to solve it.

[Preran]

This looks like a completely unrelated issue. Would it be possible to share your file with us? Upload your file to a shared location such as CC, dropbox, or Google Drive and share the URL here. We can test it for you.

Thanks,

Preran

[Wenze5FE3]

Hi gb_mm,

that's Japanese, not Chinese, [bad word removed by moderator]😊

[elainecc · Accepted solution]

I found a couple of links that might help you, though of course your mileage may vary. I haven't tried any of these personally, but I hear they work okay. (Note that these links aren't an endorsement, just for your information.)

• Install directly from your foundry's website (How to install fonts on an iPad or iPhone | Hoefler & Co.  comes from Hoefler & Co, which is a popular foundry)
• Install using AnyFont, a third party app (How to install fonts on an iPhone or iPad | Digital Trends )

-Elaine