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no access to cloud / XD Files after using a new mac

New Here ,
Dec 05, 2021 Dec 05, 2021

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hello everyone, I have set up my new macbook and since then I no longer have access to my cloud documents ( specifically XD Files). After reinstalling, logging off/logging in, revoking the previous computers license, etc I'm pretty clueless. Do you have a tip ? Thank you very much, Björn

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Data loss , Design , Open and save docs

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Community Expert ,
Dec 05, 2021 Dec 05, 2021

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Can you check your Adobe ID account and see if you have any other active session?  I am not mac user but that can be a case

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