no access to cloud / XD Files after using a new mac

[Björn_Frankfurt]

hello everyone, I have set up my new macbook and since then I no longer have access to my cloud documents ( specifically XD Files). After reinstalling, logging off/logging in, revoking the previous computers license, etc I'm pretty clueless. Do you have a tip ? Thank you very much, Björn

[Ares Hovhannesyan]

Can you check your Adobe ID account and see if you have any other active session?  I am not mac user but that can be a case