Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Open From Computer Button COMPLETELY GONE on windows

Community Beginner ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

on mac you can get around this because of the floating header. There is an extra menu. When you open XD on windows there is no way at all to open a file from your computer (unless its in recent, which i never use for version safety). I have to use my windows browser to open a file/launch Xd. Do you really only want to keep users who store in adobe cloud? do you not realize that there are users who cannot store information with 3rd party for compliance reasons?

Views

278

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 03, 2020 Aug 03, 2020
Sorry for the delay in response. Sorry for the confusion, yes you will get the Hamburger menu on creating a new document. On the home screen, you can use the shortcut Ctrl + Shift + O.

Likes

Translate

Translate
Adobe Employee ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

Hi there,

 

Thanks for reaching out. We do have an option to open a file in XD from the computer in Windows. Please click on the Hamburger menu and select option 3rd from there or you can use the shortcut Shift + CTRL+ O.

 

Rishabh_Tiwari_0-1595856890626.png

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 27, 2020 Jul 27, 2020

Copy link to clipboard

Copied

that only works if i already have another file open. That is not how it works if you open xd. Thre is no hamburder icon on the start screen.

 
 

Xd Start Screen.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 03, 2020 Aug 03, 2020

Copy link to clipboard

Copied

Sorry for the delay in response. Sorry for the confusion, yes you will get the Hamburger menu on creating a new document. On the home screen, you can use the shortcut Ctrl + Shift + O.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

That does not work on Windows. You must hit CTRL+O to open a file on your computer. This type of user manipulation to use their cloud services is dissapointing to see from Adobe.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 02, 2020 Nov 02, 2020

Copy link to clipboard

Copied

I agree, disgusting, not everyone wants to use Cloud services

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 02, 2020 Nov 02, 2020

Copy link to clipboard

Copied

LATEST

its not just that some people don't WANT to... its that some of us handle sensitive information and CAN'T. This is even more of an issue with swapping out the save shortcut so I accidentally violate company policy thanks to 20 years of muscle memory. Its either a gross oversight of user experience in their product or a boldly transparaent manipulation of their users. Either way its insulting that they've let it continue.

 
 
 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines