Solved: Our Team is unable to open a shared cloud XD file. - Adobe Community - 13005946

Adobe Community

Exit

Pooja24871532plkj

New Here ,

Our team is using the same XD file for weeks but all of a sudden the cloud file is not opening and the screen is stuck on "Connecting."

The file is there on the home screen but we are unable to have access to the same.

TOPICS

Known Issue

127

1 Correct answer

gianvitulano

Community Expert , Jun 15, 2022 Jun 15, 2022

1 Reply 1

Jump to latest reply

Correct answer by gianvitulano

Community Expert ,

LATEST

Hi Pooja,

make sure that you and your colleagues have the same version of Adobe XD installed.

never-displayed

You must be signed in to add attachments

never-displayed

Resources

XD is Crashing

XD is crashing with white screen on Windows

XD is crashing on MAC

Upcoming and ongoing changes in XD

What has changed with XD starter plan

Migrate design system to creative cloud libraries

XD Daily challenge

XD Daily Creative Challenge