PANELS- Distored logo from Libraries in XD

[VuduCT]

I imported a logo from the libraries into XD but the logo looked distored in XD.  Sometime, the color gone when it is a complicate logo/or gradien or text was being cut off or distored. How do I fixed that or Abobe has any update or list that can be fix?

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[HARSHIKA_VERMA]

Hi there,

We are sorry to hear you are having trouble. We would like to know a few more details like-

• What is the OS & XD version of your machine?
• Is it happening with all the files or with a specific file?
• It would be really helpful if you can share a short video of the workflow so that we can understand better.
• Have you tried importing any other logo into the XD document?

We will try our best to help.

Thanks,

Harshika

[VuduCT1]

Hi Harshika,

Thanks for replying back.

1. macOS High Sierra. XD version: 25.1.12.7, Creative Cloud Sync 4.3.20.55

2. Happening most of the vector files created from Illustration.

3. I have tried hundres logos into the XD document and even my co-workers have the same issues.

Thanks.

[italosan]

Hi, check also if there are drivers available for your video card.

[VuduCT1]

Hi Italosan,

Thanks for replying back. What do you mean by video card?

[Ares Hovhannesyan]

Is it vector or bitmap logo. which program you use for creating the loge?

[VuduCT1]

Hi Ares,

It created in Illustration and vector format. I would said happens most of the logo. I just gave one as example. I can send more if you like.

Thank you.

[VuduCT1]

Hi. 

Did anyone have issues bring logo from Library into XD and the logo got distored it? See the attached.

Thanks for your feed back.

[HARSHIKA_VERMA]

Hi there,

Sorry to hear you are having trouble bringing logo from Library into XD. We have seen a similar request has been raised here: https://community.adobe.com/t5/adobe-xd/panels-distored-logo-from-libraries-in-xd/td-p/10831905 It would be really helpful if you can share the information asked so that we can investigate about it.

I am also merging this post with the similar post.

Thanks,

Harshika

[VuduCT1]

Hi Harshika,

It created in Illustration and vector format. I would said happens most of the logo. I just gave one as example. I can send more if you like.

Thank you.

[HARSHIKA_VERMA]

Thank you so much for sharing the additional details. Would you mind checking the help page for supported and non supported features when you import Ilustrator file into XD here: https://helpx.adobe.com/in/xd/kb/open-illustrator-files-in-xd.html?

Let us know if that helps.

Thanks,

Harshika