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Participant
January 2, 2020
Question

PANELS- Distored logo from Libraries in XD

  • January 2, 2020
  • 4 replies
  • 633 views

I imported a logo from the libraries into XD but the logo looked distored in XD.  Sometime, the color gone when it is a complicate logo/or gradien or text was being cut off or distored. How do I fixed that or Abobe has any update or list that can be fix?

 

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4 replies

Participating Frequently
January 3, 2020

Hi. 

Did anyone have issues bring logo from Library into XD and the logo got distored it? See the attached.

Thanks for your feed back.

HARSHIKA_VERMA
Community Manager
Community Manager
January 3, 2020

Hi there,

 

Sorry to hear you are having trouble bringing logo from Library into XD. We have seen a similar request has been raised here: https://community.adobe.com/t5/adobe-xd/panels-distored-logo-from-libraries-in-xd/td-p/10831905 It would be really helpful if you can share the information asked so that we can investigate about it.

 

I am also merging this post with the similar post.

 

Thanks,

Harshika

Participating Frequently
January 7, 2020

Hi Harshika,

 

It created in Illustration and vector format. I would said happens most of the logo. I just gave one as example. I can send more if you like.

 

Thank you.

Ares Hovhannesyan
Community Expert
Community Expert
January 3, 2020

Is it vector or bitmap logo. which program you use for creating the loge?

Participating Frequently
January 7, 2020

Hi Ares,

 

It created in Illustration and vector format. I would said happens most of the logo. I just gave one as example. I can send more if you like.

 

Thank you.

italosan
Community Expert
Community Expert
January 3, 2020

Hi, check also if there are drivers available for your video card.

Participating Frequently
January 7, 2020

Hi Italosan,

 

Thanks for replying back. What do you mean by video card?

HARSHIKA_VERMA
Community Manager
Community Manager
January 2, 2020

Hi there,

 

We are sorry to hear you are having trouble. We would like to know a few more details like-

 

  • What is the OS & XD version of your machine?
  • Is it happening with all the files or with a specific file?
  • It would be really helpful if you can share a short video of the workflow so that we can understand better.
  • Have you tried importing any other logo into the XD document?

 

We will try our best to help.

 

Thanks,

Harshika

Participating Frequently
January 7, 2020

Hi Harshika,

Thanks for replying back.

1. macOS High Sierra. XD version: 25.1.12.7, Creative Cloud Sync 4.3.20.55

2. Happening most of the vector files created from Illustration.

3. I have tried hundres logos into the XD document and even my co-workers have the same issues.

Thanks.