[Plugins] Update to Adobe XD 31 uninstalled my plugins

[FrancoBits]

I mean, couldn't the system at least warn us? And it isn't the first time it happens.

[HARSHIKA_VERMA]

Hello there,

Sorry for the trouble installing plugins in XD. Would you mind trying the solution suggested in the correct answer to this post?

Let us know if that helps.

Thanks,

Harshika

[Xoksi]

My dear friend, none of these options help me.

[blandinet79372920]

Same for me, none of these solutions fixed our problems.

I'm using Adobe XD on Windows 10. Yesterday it was working perfectly and today since I had done the update, all my plug-ins already installed were removed, they just disapearred.

Since this, every time I'm trying to install plug-in, no matter which one, I have this message : "L'installation du plug-in a échoué. En savoir plus : Centre d'aide".

I try to remove all my local temp files, uninstall/install, signout from the Creative Cloud... Nothing is working !
Could you help me please ?

[HARSHIKA_VERMA · Accepted solution]

Hi All,

It looks like the issue is resolved with the latest update of XD 31.2. Would you mind updating XD to the latest version and share the results with us? 

We are here to help.

Thanks,

Harshika

[Cy233]

Thanks Harshika,

It's working for me (Windows 10). It's back to normal with all previously installed plugins showing up as they should. Thanks for your help.

[paulixd]

Plugins are back ❤️ Thank you

[HARSHIKA_VERMA]

Awesome. Nice to hear that you are back on track and thanks for the confirmation.

We really appreciate your patience. Please feel free to reach out to us in the future for any query related to XD. We'd be happy to help.

Thanks,

Harshika

[Gemini_Shared]

Yes! It's working now though I had to reinstall all plugins. Thanks!