problem creating library

[Morning Chiu]

Hi 🙂

I tried the support instructions from Adobe, unfortunately so far unsuccessfully. I want to create the document assets in library, upload them to the cloud and save them there. Please look in screenshots. I need support. Thank you very much

Chiu

[HARSHIKA_VERMA]

Hi there,

Thank you for reaching out and sorry for the trouble in creating a library. We would request you to please share the version of XD you're using. Does that happen with every file or with this specific file? 

We will try our best to help.

Thanks,

Harshika

[Ansubedi03 · Accepted solution]

Hello,

Please try the below scenario to resolve the issue :

Quit CCD > Activity Monitor > Force Quit Adobe Desktop Services > Force Quit Core Sync > Relaunch CCD

And let us know if issue continues.

Regards,

Anita Subedi