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Right-click on Windows is not working in XD v23.1

New Here ,
Oct 11, 2019 Oct 11, 2019

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Hello, I just updated Adobe XD to the latest version and after that I can't access the right-click of the mouse in the artboards. The problem is only there, the right-click works well in the Adobe XD menus and in all the other applications. 

My Operation System is Windows 10 and is also updated.

Is this a bug? 

 

Thanks

Fernanda

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correct answers 1 Correct answer

Adobe Employee , Oct 13, 2019 Oct 13, 2019

Hi Everyone, 

 

Please update to the latest version of Adobe XD v24.0.22 and share the results. If the problem still persists, try shifting Adobe XD to primary monitor and see if that helps. 

 

Thanks,

Atul_Saini

 

 

PS: Threads merged 

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Community Expert ,
Oct 15, 2019 Oct 15, 2019

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Thank you for sharing the solution with all forum members

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New Here ,
Oct 15, 2019 Oct 15, 2019

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It helps in some way. Thank you!

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New Here ,
Oct 15, 2019 Oct 15, 2019

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Hallo Adobe-Team, please fix it! I was irritaded 3 hours, deinstalled, installed..., than I looked for Infos in the Community 🙂 Just I work on my laptop only next time...

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Adobe Employee ,
Oct 15, 2019 Oct 15, 2019

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We are glad that the workaround solution worked for you for now. The team is already working on it to fix the same and you will surely see the improvements in the future releases. We are sorry for the inconvenience.

 

Thanks,

Harshika

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New Here ,
Oct 15, 2019 Oct 15, 2019

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先日までは普通に右クリックでコンテキストメニューが表示されていたのですが、

本日XDを起動したら、右クリックをしてもコンテキストメニューが表示されなくなってしまいました。

一度アンインストールをしてみたのですが、同様の現象が続いております。

また、別のマウスに変えてみたのですがやはりダメでした。

原因として、どのようなことが考えられるか教えていただきたです。

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Community Expert ,
Oct 15, 2019 Oct 15, 2019

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Hi, by chance do you work with multiple monitors? 

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New Here ,
Oct 15, 2019 Oct 15, 2019

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Hi! Yes,I worked multiple monitors.

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Community Expert ,
Oct 15, 2019 Oct 15, 2019

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I recommend using Adobe XD on your main monitor. I am also attaching this thread, very similar to yours: https://community.adobe.com/t5/Adobe-XD/Right-click-menu-not-working-in-XD/td-p/10670174

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New Here ,
Oct 15, 2019 Oct 15, 2019

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Thank you! It's solved! 本当にありがとうございます!

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Community Expert ,
Oct 15, 2019 Oct 15, 2019

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I'm glad I helped you solve your problem with Adobe XD. If you need help in the future, contact us

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New Here ,
Oct 15, 2019 Oct 15, 2019

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Right button of the mouse doesn't work since the last update. It's annoying me. Anybody else?

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Advisor ,
Oct 15, 2019 Oct 15, 2019

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Adobe XD team is aware of this issue...Please check the following Post - https://community.adobe.com/t5/Adobe-XD/Right-click-on-Windows-is-not-working/m-p/10662865#M17046

 

The post recommends using Adobe XD on your main monitor.

Vishu Aggarwal
Adobe Certified Instructor, Professional and Expert

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Explorer ,
Oct 15, 2019 Oct 15, 2019

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Hi still trying to understand why guys at adobe implemented such horrific ux. Windows contextual menues = worst ux desicion ever. I have had this same issue in the past where the contextual menu doesnt seem to open for certain elements, and theres no clue on why.

So thats it, i cant seem to open the contextual menu over a text i want to transform to path. Any clue on why could this happen?

 

thanks

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Community Expert ,
Oct 15, 2019 Oct 15, 2019

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Can you be more specfic? When does this happen? Which elements? What OS? Have you upgraded to the latest version?

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New Here ,
Oct 15, 2019 Oct 15, 2019

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On Windows 10 (Latest OS Updates) & Adobe XD (231.32) the contextual menu on right click wont open. We cannot use Adobe XD for our work. Downgrade is not a solution if the XD Prototypes are made with the newest version.

 

Our business cannout work yesterday and today!!!

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New Here ,
Oct 16, 2019 Oct 16, 2019

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Same problem here!

Need a solution, i'm stuck and i cannot downgrade too. The project was created with the newer version.

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Community Expert ,
Oct 16, 2019 Oct 16, 2019

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Hi, by chance do you work with multiple monitors? 

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New Here ,
Oct 16, 2019 Oct 16, 2019

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yes.

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Community Beginner ,
Oct 16, 2019 Oct 16, 2019

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Yes

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Community Expert ,
Oct 16, 2019 Oct 16, 2019

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I recommend using Adobe XD on your main monitor. I am also attaching this thread, very similar to yours: https://community.adobe.com/t5/Adobe-XD/Right-click-menu-not-working-in-XD/td-p/10670174

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Community Beginner ,
Oct 16, 2019 Oct 16, 2019

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I identified this problem to occur with multiple monitors.
Contextual menu starts working as soon as I have XD in my laptop monitor. When I move it to external monitor, then contextual menu stops working. If I close the laptop lid and only work using the external monitors, then the contextual manu works. Hope this helps. Adobe, please fix this.

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Community Beginner ,
Oct 16, 2019 Oct 16, 2019

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I am having problems with XD in as much as I can no longer right click to get that menu.

 

XD is fully up to date, I am using version 23.1.32 - I have deleted the install and started again.

 

I also don't seem to be able to resolve missing fonts, but that (probably is a different issue).

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Adobe Employee ,
Oct 16, 2019 Oct 16, 2019

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Hi Rachel,

 

We are sorry to hear you are facing trouble using Adobe XD. We have a similar discussion going on here: https://community.adobe.com/t5/Adobe-XD/Right-click-on-Windows-is-not-working/m-p/10667563#U10667563 along with the workaround solution. Please try the solution mentioned and let us know if that helps.

 

Thanks,

Harshika

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New Here ,
Oct 17, 2019 Oct 17, 2019

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Hay to all !!
just from last update of AdobeXD my right click won't work . i was so mad about alst update
but i fount sort of solution . 
AdobeXD right click wont work on seccond screen(monitor) 

so all you just need to do is , make your screen (where you work with AdobeXD) your main monitor . 

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Community Expert ,
Oct 17, 2019 Oct 17, 2019

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Hi, we thank you for sharing the solution to this problem with the whole community. We will leave the thread open for more information and solutions.

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