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Something Went Wrong 44:23

New Here ,
Feb 04, 2023 Feb 04, 2023

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I keep getting the "Something Went Wrong" Error 44:23 when I try to create a shareable preview link in XD.
I've done every form of troubleshooting known to mankind. 

My coworkers are also running into the same issue and it's greatly hindering our company's productivity. 
Adobe how to we stop this from happening?

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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Hi @Austin2300169279rp, I'd try suggestions here, as another fellow expert @Ares Hovhannesyan suggests: https://community.adobe.com/t5/adobe-xd-discussions/error-44-23-in-xd-while-share-for-development/td...


also there are some suggestions mentioned here by @Preran if you have't tried yet, which are:

"

Some variants of this error message: Error 44:47 and 44:23, 44:63 

Try the solutions in the order in which they are listed. 

  • Reduce number of assets in your files and retry 
  • Split your artboards into two separate files and retry. 

 

While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it. 

To get in touch with Adobe Support for investigation, use this link  Contact Customer Care 

 

Thanks, 

Preran 

"

 

Hope this helps!

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