Thanks for posting log file. ... View more

Thank you for post. It will be taken into account for upcoming update and fixing bugs. ... View more

This meets system requirements. Try to reinstall Stager. Use the Creative Cloud Cleaner Tool to solve installation issues https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html ... View more

What Graphics Card run your PC? ... View more

Update today to 572.60. Sampler start up and run normally.  ... View more

Kevin I do that, but it can be faster from web. ... View more

As mention above @JMathews that the reason can be older GPU. The NVIDIA GeForce GTX 1060 was released in 2016 ... View more

Right. But not only last frame. We can take any frame as snaphot and use it. ... View more

What is your PC specifications?  ... View more

It seems the text is not connected to your text box. Try to click on the blue handle on the right of your text box. How to manage text area in Adobe Illustrator ... View more

Thanks for reporting issue. Team will review it and take into account for upcoming releases. ... View more

Here is release notes Adobe Substance 3D Viewer (Beta) Version 0.22.0 (Released Feb 20, 2025) Added: Removed a memory check on startup that was preventing some low memory GPU devices from running Substance 3D Viewer desktop app. The file browser in the Appearance workspace will default to the same location as the path as the initial file or folder currently opened. Improved the tooltip for materials when drag-n-dropping from material presets in the Appearance workspace. Changed the Workspace bar to have collapse and expand behavior. 3D model to image when using the composition mode “Generate a composite scene” will now correctly respect your 3D rendered content when match color value is set to 100. Fixed The Reset camera action is no longer selection based. Fixed an issue where long file names in the files workspace would break the interface. Fixed an issue where some models didn't work as expected with the Generate workflow. Added missing translations for some strings in the file import settings dialog. The first frame of animated assets is now correct. Preview renders no longer produce a fully transparent image. Substance 3D Viewer for Photoshop (beta) Plugin Version 0.22.0 (Released Feb 20, 2025) Added: The maximum size when placing a 3D model is now 4096 by 4096 pixels. The default aspect ratio when placing a 3D model is now square. Photoshop (beta) and Viewer now brings the other app into focus when interacting. Fixed: Fixed a bug that sometimes editing a model from Photoshop (beta) could open a second instance of the Substance 3D Viewer (Beta) desktop app. ... View more

For now I am using 4.4.1 Beta version. You can find it in Beta section of your CC Application.  ... View more

You can try  Creative Cloud Cleaner Tool to solve installation issues https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html Just activate Cleaner and delete only Stager . Then try to install it again if you think that it is a bug ... View more

Dn have an option to hide gizmos. Please check is it OFF or ON?    ... View more

My Nvidia 572.42 driver note that the latest Sampler do not support optimisation. ... View more

My RTX 4060 driver updates today to 572.42 released on Feb 13. This is latest version and it still crashes. Hope this will be fixed soon:) ... View more

Thank you for sharing. Team will review it aand take into account for upcoming release. ... View more

Adobe Dimension, like other Adobe Creative Cloud applications, can sometimes encounter issues when used over a VPN or network. These problems often stem from licensing and connectivity issues. Here are some common issues and potential solutions: Licensing Issues: Adobe applications may have trouble verifying licenses over a VPN. This can result in the software not functioning correctly. To resolve this, ensure that your VPN allows access to Adobe's licensing servers. Network Performance: Using Adobe Dimension over a VPN can lead to performance issues, such as lagging or slow response times. This is often due to the additional network overhead introduced by the VPN. Connection Errors: If you experience connectivity issues or errors when signing into or activating Adobe Dimension, it might be due to network restrictions or incorrect VPN settings. Adobe provides a guide to resolve connection errors, which includes testing your connection to Adobe's activation servers and resetting your hosts file. ... View more

Can you share a screenshot? ... View more

Can you share a screenshot? Thanks ... View more

Can you share file for testing? Thanks ... View more

Did you try to reset preferences from Preferences panel? ... View more

Your info will be taken into account for upcoming updates. This is known issue and team working on fixing bugs. Thanks for patients.  ... View more

Did you try to reinstall Dn or Driver? Also try to switch from Standard to Game driver or vs for GPU  ... View more

Correct, that work that way. It generated UV's from original meshes. ... View more

If you want 2D rectungle just export  PLANE object. For cube it will keep mesh and you will see 5 edges.  ... View more

Please post Log file here. Team will review it. You can find it in Help Menu->get log... ... View more