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[Text]-Installed font is not displayed on an iOS13 device in XD app.

New Here ,
Feb 23, 2020 Feb 23, 2020

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Hello, I installed the font on a macbook, then installed it on an iPhone (both from Creative Cloud apps). In the iphone preferenses font is installed. The mobile XD also shows that the font is installed, but still does not display fonts! 

 

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Adobe Employee ,
Feb 24, 2020 Feb 24, 2020

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Hi Ivan,

 

We are sorry to hear you are having trouble previewing the installed font. If it's an Adobe Font, we would request you to please try the solution mentioned in this article: https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html and let us know if that helps.

 

Thanks,

Harshika

 

 

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New Here ,
Feb 24, 2020 Feb 24, 2020

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Everything is fine on the computer. Font not showing on iphone. I deleted apps - Creative Cloud and XD, install again - It did not help.IMG_7140.jpgIMG_7141.jpgIMG_7142.jpgIMG_7143.PNG

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Adobe Employee ,
Feb 27, 2020 Feb 27, 2020

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Just to be sure, are you using the app from Adobe or the Adobe Preview app from a third-party developer?

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New Here ,
Mar 03, 2020 Mar 03, 2020

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Both programs and fonts from Adobe by subscription!

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